5 of 5 people found this review helpful
Great except for the GPS...zero support from Mazda
By jsites on
2011 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 5A)
Great little car. Except the built-in GPS which is a rip-off. My brand new grand touring Mazda 3 came with outdated 2009 copy right maps on and SD card.
After having a number of problems and fails with this GPS outdated maps (can't find direct route to the dealership for one thing.) I have attempted to get updated maps..... I am even willing to pay the hideously over-priced fee of $200 to get updated maps, they are simply not available (I was promised by the dealer when I bought these maps were easily upgradeable)
The OEM supplier Denso says they are "out of stock", they do not respond to multiple emails I've sent, they refer me back to Mazda, which refers me back to Denso..... what a joke!
Skip the built-in GPS which is not supported by Mazda. They may tell you they've changed to Tom Tom from Denso and things will be better.... well they told me the same about Denso.
I honestly can't believe they are getting away with such poor customer support.