13 of 43 people found this review helpful
Car or brand...
By bb_nj on
2013 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
Bought spanking new CX9 AWD and was super excited. The drive is nice though the voice interface can be improved.
Alas this was short lived and not to mention super frustating. So much so that I have decided to let go of the vehicle at a lose.
Why... because Mazda sold me a car for which they do not have spare parts. My car is in workshop for more than a month for simple parts like bumber and grill. They do not even have eta on the back orders.
The Customer service is no help and would not even consider a loner car. I am spending from my pocket. Even after the car is fixed I have lost complete faith in the brand.
Please do share this critical info with friends.