Vehicle2007 Mazda CX-7 Sport 4dr SUV (2.3L 4cyl Turbo 6A)
ReviewI am one of the many 2007 Mazda cx-7 owners who has serviced my vehicle according to the manual. The turbo, drive chain, and A/C failed...Mazda USA claims that sludge caused the failure. Mazda will not honor their warranty. I have every receipt for service. The dealer is supporting my claim that I have maintained the vehicle but Mazda USA will not stand behind their product. Mazda USA even went as far as to insinuate that I may have paid for oil changes that were never performed. Would one of America's largest retailer do this??? I think Mazda has a long history of oil related issues and will do and say anything to avoid doing what's right. DO NOT BUY A MAZDA!
on 03/23/11 18:30 PM (PDT)
If you are having Warranty problems with Mazda, you should contact the " BBB Auto Line, Council of Better Business Bureaus, 4200 Wilson Blvd, Suite 800, Arlington, VA 22203-1804. Their purpose is to resolve disputes between vehicle manufacturers and their customers. Generally, disputes submitted to BBB AUTO LINE are resolved within 40 days. In order to file a claim, you need to provide your name, address, the VIN and a brief statement outlining the disagreement." Best of luck to you, the loyal Mazda owner who placed your faith and large sums of money into Mazda's poorly engineered product. Note: I just checked the BBB AUTO LINE website and Mazda participates in this program. You can even submit your BBB AUTO LINE complaint online at their website or telephone them at 1-800-955-5100 (M-F 9AM- 5:30PM ET). How easy is that folks ?? Good Luck !! Mazda sucks ! Never again !Report it
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