Doom, Doom, Doom! Please Do not buy a Mazda!
By mazdausasux on
2007 Mazda CX-7 Sport 4dr SUV (2.3L 4cyl Turbo 6A)
I am one of the many 2007 Mazda cx-7 owners who has serviced my vehicle according to the manual. The turbo, drive chain,
and A/C failed...Mazda USA claims that sludge caused the failure. Mazda will not honor their
warranty. I have every receipt for service. The dealer is supporting my claim that I have maintained the vehicle but Mazda USA will not stand behind their product.
Mazda USA even went as far as to insinuate that I may have paid for oil changes that were never performed. Would one of America's largest retailer do this???
I think Mazda has a long history of oil related issues and will do and say anything to avoid doing what's right.
DO NOT BUY A MAZDA!
If you are having Warranty problems with Mazda, you should contact the " BBB Auto Line, Council of Better Business Bureaus, 4200 Wilson Blvd, Suite 800, Arlington, VA 22203-1804. Their purpose is to resolve disputes between vehicle manufacturers and their customers. Generally, disputes submitted to BBB AUTO LINE are resolved within 40 days. In order to file a claim, you need to provide your name, address, the VIN and a brief statement outlining the disagreement."
Best of luck to you, the loyal Mazda owner who placed your faith and large sums of money into Mazda's poorly engineered product.
Note: I just checked the BBB AUTO LINE website and Mazda participates in this program. You can even submit your BBB AUTO LINE complaint online at their website or telephone them at 1-800-955-5100 (M-F 9AM- 5:30PM ET). How easy is that folks ?? Good Luck !!
Mazda sucks ! Never again !