Used 2014 Mazda CX-5 SUV Consumer Reviews - 93 Car Reviews | Edmunds
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2014 Mazda CX-5 SUV - Consumer Reviews

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93 Total Reviews

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Brakes a Problem!!
9 of 9 people found this review helpful
Performance
Comfort
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By hbleems
on

Vehicle

2014 Mazda CX-5 SUV Sport 4dr SUV (2.0L 4cyl 6A)


Review

After software updates failed, replaced entire radio/bluetooth/nav system (covered under warranty, but multiple dealer visits). Replaced rear differential (covered under warranty - no loaner car, multiple day repair). Now at 18 months and 24k miles, not only are the rear brake pads gone, but the rotors gone as well. Car is driven under normal conditions and front brakes are fine (at least at this point). Mazda agrees that they wore quickly, but will not cover or partially pay for repair. My first Mazda purchase and possibly my last.


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Great car; terrible dealer
2 of 2 people found this review helpful
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By V.M. Walters
on

Vehicle

2014 Mazda CX-5 SUV Touring 4dr SUV (2.5L 4cyl 6A)


Review

The Kelly Blue book gave the 2014 Mazda CX5 the top rating for an SUV that year. I tried every SUV on the market and liked this the best. For short people, however, the length of the seats is somewhat uncomfortable, but a pillow behind the back solves this. I would have liked the vehicle even more if I had a good experience at the dealer. CardinaleWay Mazda in Mesa, AZ was the worst car buying experience I have ever had! The sales person was fine, but when the deal was taken over by the used car manager and finance person, the experience turned horrific. The pressure to take the expensive add-on extended warranties was amazing; making me feel stupid for not taking it. I won't go on and on, but I couldn't wait to get out of there and it definitely put a damper on the car. I would definitely not recommend buying a car from this dealer.


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Bad Brakes!
7 of 8 people found this review helpful
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By pat_the_rat
on

Vehicle

2014 Mazda CX-5 SUV Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)


Review

My front rotors began to shimmy badly on braking at around 22k miles. I was told the rotors were "visibly warped". What? You're kidding right? I replaced the rotors (pads were like new) and about 10k later it did the same thing. This time i had the original rotors turned and bought new pads as well. still ok at 3k later, but i checked a squeaking sound in my rear brakes and found they were completely worn down and scoring the rotors. Now I have to replace the rear rotors and pads too. This is absolutely unacceptable! I've NEVER had a car go through brakes and rotors like this and I've owned cars for 35 years. No more Mazdas for me!


Best Features

My favorite feature is how fast the brakes go. Next to that I like the rear camera. Makes it easy to park, the AWD, and decent gas mileage for a car this size.


Worst Features

Redesign and/or fix the brake system. I hate that the hands free phone system always tells you all 6 "available options" when all you want to do is call someone. "Available options are: Call, Call Back, Dial,..."


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CX-5 Best SUV in it's Class
8 of 10 people found this review helpful
Performance
Comfort
Fuel Economy
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Exterior Design
Build Quality
Reliability
By Mark Moran
on

Vehicle

2014 Mazda CX-5 SUV Touring 4dr SUV AWD (2.5L 4cyl 6A)


Review

Wife bought the 1st gen CX-5 GT AWD. I loved to drive it except it was slightly underpowered. When Mazda introduced the 2.5L 184 HP engine, I went and bought my own Touring AWD.
Love this car. Agile and fast for it's class. Can take a turn like a sports car. Excellent gas mileage for a vehicle it's size. I've never gotten under 25MPG. Cargo room is plentiful. I've taken on some rough forest roads and the car performs like a rally car. BOSE stereo is excellent.
The only negative I would give to the CX-5 is road noise. It's not 'bad' but seems like it could be quieter. I understand 2016 model has improved this.
Installed my own factory Nav unit for $400.00. Took 10 minutes.


Best Features

Engine performance, handling, BOSE stereo, comfort


Worst Features

Road noise


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Excellent mechanically, terrible electronics.
12 of 12 people found this review helpful
Performance
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Build Quality
Reliability
By kardell
on

Vehicle

2014 Mazda CX-5 SUV Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)


Review

After six months and 6000 miles we still really like the vehicle. The AWD handles mountain roads and snow storms superbly. The manual control, of the auto transmission, is the best I have used, - smooth, no jerks, which is necessary for downshifting on icy, steep roads. The electronics, navigation and Bluetooth, are, at best, antiquated and inadequate. The HVAC works, but, when the cabin is hot, you must manually turn up the fan control to max. The Cruise switches are dangerous with Cancel and Resume being next to each other, and the Resume the easiest to hit. Mileage is as represented.

After two years, my feelings remain constant. If anything, my patience with the poor performance of the Bluetooth, "Information" systems, and HVAC wears more thin.


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