28 of 65 people found this review helpful
Caution to CX-5 buyers
By zoomed_out on
2013 Mazda CX-5 Grand Touring 4dr SUV AWD (2.0L 4cyl 6A)
Hold your horses.
We have a 2013 CX-5 that had the transmission go out. The dealer has had it for a month and replaced parts in the transmission twice now with no success. They can't get the vehicle started. They have been in contact with Mazda, with no success so far.
We have attempted to contact Mazda USA, with no success do to their website being down. ...?...
We bought all of the options that were available for a total of 40K and now we are driving a rental car from Enterprise with a threat that if anyone dings it, we will have to pay $500 no questions asked. Thank you Alan Webb.
We have never heard from Mazda Care to date.