Maintenance, Recalls and Technical Service Bulletins

Maintenance, Recalls and Technical Service Bulletins
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Recall Quick Look

2007 Saturn Relay 1 4dr Minivan (3.9L 6cyl 4A)

STEERING

Nature of Defect:
1. STEERING

Recall Number:	09E005000
Dates Manufactured:	N/A to N/A
Number of Vehicles Affected:	979
Date Owners Notified On:	N/A

Vehicle: 2007 Saturn Relay

Defect Description:
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS^TM" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

Consequence of Defect:
A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.

Corrective Action:
DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 20, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492.