After 2 months of shopping, we traded in our 8-year old Volvo XC70 for the MKX.
It matched our driving style perfectly (suburban errands and roadtrips in Minnesota), and is every bit as solid as our Volvo.
Loaded it with every option except the "cargo convenience" package.
AWD was a must, as were heated seats.
The MKX is only one of the group (Lexus RX350, Acura RDX, Volvo XC60, etc) with the higher ride of an SUV, without the attendant "roll" and bumps.
Noticeably quieter than the others.
The MYSYNC system works very well, but you MUST have the salesman walk you through the features, and limitations of the voice-activated interface.
The two-tone leather interior is sharp. Avg 19 mpg
Bluetooth interface to iPhone is impressive for calls and music.
The Navigation display shows a graphic of the actual highway exit or turnoff sign you're looking for.
Rear seats are heated and recline.
Push-button seat fold feature seemed extravagant until I had to load groceries in a downpour.
Almost zero wind noise, and very little road noise...probably due to 20" wheels.
HID headlights that bend into the turn are actually more beneficial than I thought they'd be.
The rear window wiper doesn't fold out, making window cleaning more difficult.
Could use a couple more display options for Tach, Fuel, and Temp.
The instantaneous MPG display is confusing...and worthless.
The DVD describing the systems was useful, but a MYSYNC video would be even more helpful.
A few scenes of drivers using the voice interface would help new owners get the nuances and cadence of the system.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.