2011 Lincoln MKX Base Consumer Reviews | Edmunds
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2011 Lincoln Mkx - Consumer Reviews

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2011 MKX Consumer Reviews

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most comfortable car i have ever traveled in
2 of 7 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By sanford10
on

Vehicle

2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)


Review

the car is so quiet it is unbelievable. i can hear a watch ticking when traveling on the highway at 120 km/h. i spent 2 hours in a porsche cayenne one time and i felt like i was beaten up by the time i arrived at my destination...the MXK is way more comfortable. there is plenty of power and it handles very well. the glass roof is very nice. i love the thx stereo. the leather is beautiful and the interior is very well done. nothing feels cheap on this car. many people complain about sync/my touch but i have had none of the issues. it is easy to upgrade by yourself and maybe many of the complaints are on older versions. both of our bluetooth phones works perfectly. great machine!


Favorite Features

comfort, power, ride/handling, technology features, thx stereo, roof, beautiful interior, high quality *real* leather standard, lots of room. i am amazed how well it recognizes voice commands. if you speak naturally most things are recognized on the first attempt.


Suggested Improvements

only thing i can say at this point is to make free maintenance standard for the full 4 years and not just for 2. this is what i had with my cadillac


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My Sync
3 of 3 people found this review helpful
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By fman47
on

Vehicle

2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)


Review

I would have rated this car a lot better but I am totally disgusted with the "My Sync". In plain terms, it is a piece of crap! I been back to the dealer 3 times and since I have been I still having reliability problems such as bluetooth drops out by itself - 4 times Navigation system - SD Failure 3 times Response of system slow - almost always voice activated calls; 20 -30 seconds before it dials the phone -15 times voice activation in consistent in understanding the request.


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Simply a great car!!!!
8 of 8 people found this review helpful
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By fordlincoln
on

Vehicle

2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)


Review

This is my 3rd consecutive Lincoln - just sold my 06 LS and bought the 11 MKX. This car is fantastic. I did compare this with Cadillac SRX and it was really no comparison at all. The Lincoln simple had more standard features that I wanted. The new looks and the highly advanced technology really sold me on this vehicle. IMO, the new front grill and the new taillight design are BIG improvements over the previous MKX. The MyLincoln Touch sync system is unbelievable. I am far from a techie, but I do like new technologies and the MyLincoln Touch system is great. If you are not very proficient with new technology you may have a longer learning curve, but it is well worth it. I am still finding new things out and I have had the car for almost 3 weeks. I actually like the the touch screen technology more than the voice recognition. It is very similar to using a smartphone.


Favorite Features

Panoramic vista roof Cooled front seats Touchscreen sync system THX audio system Overall design and look of vehicle


Suggested Improvements

More color options More/better wheel options


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BlueTooth is Horrible in MKX!!
2 of 2 people found this review helpful
Performance
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Fuel Economy
Fun To Drive
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Exterior Design
Build Quality
Reliability
By egcoffman
on

Vehicle

2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)


Review

For all the bells and whistles in this vehicle, a fully loaded 2011 Lincoln MKX, what literally has brought my wife to tears is the bumpy ride and the awful sound quality of the Bluetooth. The bumpy ride is a product of the uber wheels which are very hard and thin as are all modern high performance tires. The suspension should have been designed to compensate for those stiffer tires to reduce jarring to the driver and passengers. But, the BIG problem is the Bluetooth! The static is unbelievably bad!! Ford has failed to use a Bluetooth system that can operate with their electronics. The static heard by the person you are talking to is literally deafening, especially at highway speeds.


Favorite Features

The look of this car, the handling, the passenger comfort on smooth roads, the look of the interior and the size of the interior compartment are all great in this vehicle. This is what drew us to this vehicle but the Bluetooth problems are the beam in the eye for any busy executive who needs his/her phone system to work flawlessly while on the road catching up on calls. It's tough to enjoy the good features when constantly reminded, every time you make a call, that it sounds like you're making a cell call with your head and phone hanging out the car's window!


Suggested Improvements

The Ford/Lincoln engineers need to swap out the Bluetooth system they are using with a system that functions with their MKX electrical system. The static being produced by the electrical system comes through on the BlueTooth as such extreme white noise that your voice can barely be heard above the static. The severity comes and goes and is worsened by higher speeds or higher RPMs. Our local service techs have tried microphone location and various cell phone brands but still no improvement. This is a problem that Lincoln does not talk about but more and more people are reporting this problem and a Recall will have to occur to fix it. If you're an executive, think twice about this.


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FUN FUN Car!!
6 of 6 people found this review helpful
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By sisper
on

Vehicle

2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)


Review

Had the car for 10 days. Drove 350+ miles. Fantastic! impresses everyone from interior to exterior looks and features. powerful torque! Powerful yet sturdy and quiet. Fun to drive in Manual mode. Back camera outrageously fun to use. voice commands makes you feel like playing around with it! Ambient lights make you want to try them all! roof for driver and passengers? awesome! sensors for blind spot cars? amazing. Opening the trunk without taking the keys off packets while caring grocery bags, should be made into LAW! MUST have! steering wheel too good to describe. Test drive to understand. do you want 5 days weather forecast? no problem. sports scores? no problem! The LEATHER SEATS, ohh! etc


Favorite Features

drive, power, torque, breakes, handling, keyless entry, 14 speakers sound system, leather seats, skylight roof, very quiet and firm. sync, dashboard, capless gas tank, buttons to lower passenger seats to expand trunk space, sirus many many features to list, etc...


Suggested Improvements

Navigation system lacks search by phone number although once you find a location it displays the phone number!! i'm not happy with the method of finding destinations...


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Sync Not Ready for Prime Time
11 of 11 people found this review helpful
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By linkstur
on

Vehicle

2011 Lincoln MKX 4dr SUV (3.7L 6cyl 6A)


Review

I'll give the car high marks even though there are definitely problems with the touch system. I personally have an issue with my phone not staying linked to the car. It constantly disconnects, then re-connects. 4 to 6 times during a 20 minute ride to work. The computer that's in the car reminds me of an old 386. It works, but works slowly (relatively speaking). It sometimes takes 20 seconds or more before the radio starts playing after start-up. NEVER try to use the touch screen before the system is completely loaded...(about 45 seconds). If you do, it will not work well. But all this can/will be fixed. Most everything else works fine, and there's a LOT of very cool stuff.


Favorite Features

By far, the headlights turning with the wheel really help on curving roads. THX audio is great. Direct play of mp3's from memory stick. Remote start with heated steering wheel and seats (or cooled in summer). Voice recognition is best I've ever used. Even tried mumbling and it still picks up. Rear camera PLUS radar to tell you how close you are to objects (standard).


Suggested Improvements

Computer really needs to be upgraded. Slow response. The clock has the smallest characters of anything on the dash. Needs to be larger and viewable by passangers. (note: it can be displayed on the touch screen, but I opted to put the date there instead...cannot have both...and even on the touch screen, it has the smallest characters :-) ). Heated seats, at least the drivers, takes a longer time than it should to generate heat. I know this review might sound somewhat negative, but overall I think this is a great car. It's just that the small things that aren't up to par stand out so much more than they would if it wasn't such an awesome vehicle in every other aspect.


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My Touch\Sync dosent work
3 of 9 people found this review helpful
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By thrassos
on

Vehicle

2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)


Review

I got my 2011 MKX AWD Limited edition six weeks ago, the in dash computer kept freezing up, called Lincoln was told that they are aware of the issue but no update available as of yet, finally after six weeks the came out an update, it took the dealer two days to update, picked up vehicle late in the day, in the morning the vehicle was DOA. I came out of a MKX 2008 which never had a problem, loved it. My question is, how can Ford ship a vehicle with a known issue???. The 2011 interior is a lot noisier in then the 2008.


Favorite Features

Interior looks cool


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One Awesome Crossover
6 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
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Reliability
By gmusser
on

Vehicle

2011 Lincoln MKX 4dr SUV (3.7L 6cyl 6A)


Review

I researched this rig a lot and it is exceeding all the good news I found. We got a loaded one including the adaptive cruise - that is a great safety feature. The backup camera is awesome and there are also sensors in the taillights - not on the bumpers - very cool. On the second day, my wife was backing up and the sensors went off because a woman started walking behind her - an injury/law suit saved. The car has many redundancies built in which are extremely valuable. For example, the car can be entered with the fob, the touch handle, the Securicode on the door, or a key that is in the fob. It is keyless, pushbutton start - my wife leaves fob in her pocket. Gas mileage is near EPA.


Favorite Features

The BLIS system is a must - it detects cars in the blind spot and cars in back of you as you back out of diagonal parking places. Adaptive cruise is fantastic. There is much, much more - see the Quick Reference Guide on the Lincoln MKX web site under the Owners section when comparing - don't settle for less in other crossovers. We traded in a 2007 Lexus RX 350 and this rig is vastly superior. The MyLincolnTouch and Sync are truly fantastic. Overall, this is one awesome crossover!!! Look at this one first and compare.


Suggested Improvements

The headrest releases in the back should all be quick releases.


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lincoln rocks!
5 of 5 people found this review helpful
Performance
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Fuel Economy
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Exterior Design
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Reliability
By linc
on

Vehicle

2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)


Review

What can I say.. Great car.I have tested several European SUVs: mercedes glk 350, audi q5,lexus 350 and acura mdx. They all are good cars, but only Lincoln had that balance of everything:driving dynamics, luxury,best electronics in its class that made me buy this vehicle.My Lincoln touch and Sync are best in the business...period. THX2 system with 14 speakers and subwofer is simply amazing. I believe that European and Japanese suvs were ahead a few years back but this Lincoln is clearly leading the pack now


Favorite Features

sync, sound system, recognizes 10,000 commands, adaptive headlights, great fuel economy, 305 horse power


Suggested Improvements

compared to other manufacturers, none!


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Mytouch gone wrong
2 of 2 people found this review helpful
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By Unhappy
on

Vehicle

2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)


Review

Ok looks good. Feels good. But I believe I am part of the first recall with locking problem. In addition the technology of the car would be amazing if it did infact work. The phone will not sync with bluetooth. The navigation locks up. The rear camera blacks out in a regular basis and the only fix Lincoln has at this time is temporary. The disconnect the car battery for ten minutes to reset system. I have had the car for about 2 weeks now and the car mytouch system has failed at least 6 times and the temporary fix has lasted 5 day at most. The promise of a fix has been delayed twice now. Customer service at both ford and the dealership is lacking. This has been a issue ford was aware of.


Favorite Features

When it works the mytouch system! Heated steering wheel.


Suggested Improvements

Don't release a car with known issues you have been aware of for months before the release. Fix them first!!!! Seat could be a little more form fitting. Steering wheel adjustments should be a little more flexible.


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