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I have to agree with Charitee on this one. Around 2009, just outside the warranty, things started to go downhill fast. Intake manifold issues, transmission problems, the NOTORIOUS crack on the rear facia, etc. Ford could care less. Most of the TSB's on this vehicle were never addressed by the "stealership" and even Ford themselves were extremely rude when contacted directly. It is true, Ford has ZERO interest in customer service. I Ford tanks next time the auto industry is in financial doo-doo. The Aviator was sold off and now I own a quality foreign made SUV with a warranty that no US automaker can even come close to. Ford can rot!Report it
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