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Average Consumer Rating 163 Total Reviews
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Performance
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Exterior Design
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Dealership experience poor
By Boston on
Vehicle
2004 Lexus SC 430 2dr Convertible (4.3L 8cyl 5A)
Review
Service intake people are poorly trained. They blamed us for not contacting the sale person before we came in to have the snow tires installed. We made the appointment 2 weeks before, dropped- offed the car for 3 hours, then finally got a phone call to be told that the dealership didn't have the tires. The car also has a few loose pieces of plastics, one of them found under the seat. This reflects poor dealer preparation of the car before delivery. The dealership, just as like any others, pushed hard to sell add- ons. Paint already show minor chips on rear bumper.
Favorite Features
Convertible. DVD navigation.
Suggested Improvements
Dealer experience. The dealer marked- up prices of accessories items just to bring them down to "do you a favor".
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