Dealership experience poor
By Boston on
2004 Lexus SC 430 2dr Convertible (4.3L 8cyl 5A)
intake people are poorly trained.
They blamed us for not contacting the
sale person before we came in to have
the snow tires installed. We made the
appointment 2 weeks before, dropped-
offed the car for 3 hours, then finally
got a phone call to be told that the
dealership didn't have the tires. The
car also has a few loose pieces of
plastics, one of them found under the
seat. This reflects poor dealer
preparation of the car before
delivery. The dealership, just as like
any others, pushed hard to sell add-
ons. Paint already show minor chips on
Convertible. DVD navigation.
Dealer experience. The dealer marked-
up prices of
accessories items just to bring them
down to "do you a favor".