My car is a service nightmare. Every time I bring it in they tell me I need new tires. Maintenance tells me this is standard on this model. It won't start some days and Lexus is not able to tell me what the problem is. I have never made it out the door without paying over $1,000 in repairs. It is a nice car and fun to drive but not worth the headaches of needing to be somewhere and not being able to get it started. Lexus does not seem to understand its own hybrid technology yet when problems occur.