31 of 33 people found this review helpful
Smart key not very smart
By pawilliams on
Vehicle2011 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
ReviewI just purchased the 2011 RX350 and I love it even after driving Mercedes sedans for the last 8 years the transition was easy.
It's fun to drive, I like the space and it still has the feel of a luxury vehicle.
The problem, my smart key is not very smart.
You should be able to lock and unlock doors and start the car with just a touch or the hand or push of your finger. NOT!! My new RX350 has now been at the dealer for the same amount of time that it was physically in my possession.
They keep saying, "the corporate office is working on a solution".
Best FeaturesIt's been a really hot summer so I love the feature of the cooled seats.
Worst FeaturesMake better storage space instead of that strange open space beneath the middle column in the front. Improve the smartkey system so that it really works properly. It does not make me feel any better to hear that I'm not the only one with the problem.
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