I recently traded my 2008 BMW X5 in for this 2011 Lexus RX350. The main reason I got rid of the BMW was because of the horrible and I mean horrible reliability, and everyone knows if you wanted a reliable luxury car you choose a Lexus. We've had the car now for a couple days and the transition was much easier than expected. The Lexus has many more features than the old BMW and it's MUCH more comfortable, the ride is smooth, the interior is well appointed and the cabin is very quiet when driving. Very happy that we chose to buy the RX350, you won't regret it.
smooth ride, quiet engine and interior, comfortable interior, nice technology array, nice leg and head room in the whole car
The RX350 is an Excellent Car/Truck. For the most part ride is compliant.. Over some bumps, it can be non compliant. Rides like a truck.. When the road is smooth, the ride is great !! Acceleration is brisk to be sure.. Stopping is good.. Visibility is great ! Plenty of room.. Reliable , more reliable than any Mercedes or BMW with out question. Former Mercedes owner here.. Many of them actually.. The appointments are not as good as Mercedes, and there is not as much Substance as Mercedes.. But... All that is outweighed by Lexus reliability.. This is our 2nd Lexus, and nothing ever goes wrong with any of our Lexus cars.. Except.. Every 4-5 years, you have to replace the battery..
Visibility, Heated Seats, Roomy. Power hatch.
A more progressive ride for soaking up the bumps...
I got my RX in Feb this year with 9,000 miles on it. Now I think I know why the original owner traded it. The suspension is way too stiff, and noisy. You feel every bump and the rear suspension lets you know with loud booms. This thing rides like a Mercedes ML. That's not good. Also, with all the bouncing around, the back seat emits all kinds of noise. Keeping it folded down seems to help. I don't want a car so soft it wallows and has tons of body roll, but this is just ridiculous. Other than that, I'm ok with the rest of the car. The leather and other materials feel good. It's fairly quiet. I'm getting 23mpg on premium.
This one has every option but the Levinson stereo and the heads up display. A lot of the features that were on my 05 LS430 are here. The heated and ventilated front seats are very nice. I'm happy with the bi-xenon headlight visibility. It's easy to drive. I've had no reliability issues. Fit & finish are up there. The reclining rear seatbacks are nice.
Revise those springs! They are way too stiff. I've read other complaints about the ride. People who owned previous generations say it's awful. I've been looking into aftermarket springs, but I'm not having much luck. A few people say the hybrid rides better with the added weight of the batteries under the rear seat.
The entertainment system could've been better for 2011. I never use the navigation. It seems too complicated when I can just use my phone.
I just purchased the 2011 RX350 and I love it even after driving Mercedes sedans for the last 8 years the transition was easy.
It's fun to drive, I like the space and it still has the feel of a luxury vehicle.
The problem, my smart key is not very smart.
You should be able to lock and unlock doors and start the car with just a touch or the hand or push of your finger. NOT!! My new RX350 has now been at the dealer for the same amount of time that it was physically in my possession.
They keep saying, "the corporate office is working on a solution".
It's been a really hot summer so I love the feature of the cooled seats.
better storage space instead of that strange open space beneath the middle column in the front.
Improve the smartkey
system so that it really works properly.
It does not make me feel any better to hear that I'm not the only one with the problem.