I was making a turn going approx 10 miles an hour when a retaining clip on the right front axle broke resulting in the car not being able to move except to roll to a stop. The car had to be towed to a Lexus dealership. They said there was also a bolt missing in the bearing carrier. Now I am afraid to drive worrying that it will happen again. I took it back to the dealership I purchased it from to see if they would give me my money back so I could purchase another car, but they would only give me 75% of my purchase price. I left the dealership very disappointed,with my car. What would have happened if this happened on the freeway?
Stand behind your vehicles and keep your customers happy.
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