After years of driving practical SUVs I was looking forward to my first "luxury" vehicle but this has fallen far from my expectations. The next day after buying my RX350, I noticed a glass distortion in the windshield. I also started hearing a rattle at the top of the driver side window. There was also an air leak on the driver door which made it sound like the door was not closed all the way. Ever since the new windshield was put in there has been a ticking sound at the front right side near the dashboard that the dealership has not been able to fix correctly. The rattle above the window still exists even after having been at dealership 4 times for all the repairs. I am VERY disappointed!
Heated seats are very comfortable. Fold down seat options in back are helpful for maximizing space.
When front passenger side seat belt is not in use it bangs against the side of the car. Some of the controls are not placed very efficiently for the driver to find when driving. Rear windshield wiper does not cover window very well
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.