Looked at many SUVs including X5 & 3, Q7, Volvo, etc. and figured this would be the best bang for the buck - it's a Lexus, it's gotta be good, right? This model seems to have issues. There is a rattle that appeared right away that comes from the steering column (or dash, not sure), interior quality is not great, brakes are spongy, etc. The dealer recognizes that the rattle noise is strange but played it down saying until Lexus Corp. says otherwise, the party line is that "this is normal". The new engine for the 350 is noisy, sounds like a decent diesel engine but this is a gas engine! I'm conflicted because I want to like it but at 800 miles I'm already thinking about selling.
The seats are very comfortable and the back seats are quite good - the reclining feature is nice. The ride is like a car, so generally you can drive long distances.
Suggest Lexus review this model, the engine in particular, and fix these issues. The new body style is slated to have the same engine so the same problems are likely to arise. The time cannot be changed to military time and the temp. cannot be changed to celsius - strange for a car made in Canada.