When you're going around the corner or taking off from a slow speed the car jerks into a lower gear and roars away. It doesn't shift smoothly into the next lower gear and smoothly drive away. It drives me crazy. The dealer "re-flashed" the computer and it didn't help much at all. If it's a problem then Lexus better fix it soon. I've already decided not to buy another even though I love the car otherwise. I may take a very much closer look at the new Toyota Tundra I'm about to buy also.
Everything else except the shifting of the transmission and computer control (drive by wire).
Looked at many SUVs including X5 & 3, Q7, Volvo, etc. and figured this would be the best bang for the buck - it's a Lexus, it's gotta be good, right? This model seems to have issues. There is a rattle that appeared right away that comes from the steering column (or dash, not sure), interior quality is not great, brakes are spongy, etc. The dealer recognizes that the rattle noise is strange but played it down saying until Lexus Corp. says otherwise, the party line is that "this is normal". The new engine for the 350 is noisy, sounds like a decent diesel engine but this is a gas engine! I'm conflicted because I want to like it but at 800 miles I'm already thinking about selling.
The seats are very comfortable and the back seats are quite good - the reclining feature is nice. The ride is like a car, so generally you can drive long distances.
Suggest Lexus review this model, the engine in particular, and fix these issues. The new body style is slated to have the same engine so the same problems are likely to arise. The time cannot be changed to military time and the temp. cannot be changed to celsius - strange for a car made in Canada.
Just purchased this car as a replacement for our Honda Odyssey, which we thought was way too large for our family of 4. Fantastic build quality, fantastic engine, nice and high quality interior. The price for the nav is high, but it includes a lot of other goodies such as the HID lights, which are worth the extra expense. The price can exceed $45K quickly, but the RX 350 is one of the better deals out there. Great car for general use, but probably too small for an extended cross-country trip - the trunk and general passenger area are just too small.
Engine, build quality, size for getting around town, dealership experience: educate yourself before buying, shop around and buying this thing should be fun (except writing the check, of course).
The nav could be easier to use, way too many options, the speech recognition is painful to use; more legroom, roomier trunk. Rear view camera needs to be improved, now it's nearly useless - you can't estimate distances with it! And gas mileage! We have a tough time getting this thing above 16 MPG!
I surprised my wife with this vehicle in late January. We both really love it so far. This vehicle replaces a minivan, so there is no comparison regarding comfort and performance. Overall a very impressive ride and our mileage has been better than advertised at 27mpg highway and 22mpg around town. Prior to purchasing this I did a great deal of research, and kept coming back to the Lexus as it offered so much more for the money in my opinion.
Navigation system, bluetooth, auto liftgate.
The stock stereo is the weakest part of this car. It just doesn't cut it if you're an audiophile at all. It's not bad, just not outstanding.