Everyone that drives my car says what a "nice ride" it is. I love it's turning radius, comfort, features, visibility, styling, performance and most of all, reliability. I have had zero problems in 25 months of ownership.
mirrors rotate down when backing up comfortable for everyone in the back seat plenty of cargo room hidden compartments in cargo space mean extra storage for long trips steering tilts adjustment even while driving one button opens rear door (hydraulic)
front seats are made for under 6 feet tall. Seats ride too high for my comfort, and I'm 5-6
Toyota dealer advised @ 30k service that vehicle needs to go to Lexus (100 miles one way) for oil leak "back 1 cam seal leaking." If it were off warranty it'd be about $500. This combined with problems stated 8/13/07 will force us to switch makes next trade - have NO confidence in running the vehicle past warranty. This is still a young vehicle for the problems we've had.
You are tied to a limited number of dealerships for warranty work. Maybe Toyota could augment existing network for mechanical warranty work.
15 mos in service. At 25k miles, a/c clutch and hub replaced, power steering unit replaced, steering shaft "U" bolt replaced (to stop grinding sound), with tires rotated and checked for wear the Goodyears became noisy @ 25k miles and wore unevenly, tire rep said they usually give 25-27k miles service! Replacements are expensive as "performance" tires are mandatory. New Michelins are doing just fine. Numerous rattles were finally fixed after many miles of aggravation. Key areas failed not the "toys". Limited number of dealerships is a minus.
This is basically a Toyota Highlander with upgraded trim, equipment and dealer network. That said, you give up some space for much better ergonomics, a little more style (although neither vehicle is going to win any one-off design awards) and gizmos. Reliability is Toyota all the way, but with a service department that is told to treat you like a valued customer instead of joe schmo. Performance is in the range of a Camry (same chassis, not surprising) which is to say it gets you to Target and back but you're not going to be autoXing this thing. Despite the supposed exclusivity of Lexus, the RX sells well so you see a ton.