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Average Consumer Rating 493 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
Pretty good, but expect more from Lexus
By BryanW on
Vehicle
2004 Lexus RX 330 4dr Fwd SUV (3.3L 6cyl 5A)
Review
After reading so much about Lexus reliability and dealer service, I'm underwhelmed. It's not bad, but it's not great, certainly not a rating of "5" that every dealership employee begs that you give them. Our car had been good - good power, good comfort, decent reliability. The suspension in tuned too soft for my taste, and the FWD is not ideal. In the 33k miles we've had the car, we've had several items break. This includes the HID headlights, Brake master cylinder (took 3 try's to get this one fixed), auto climate control still does not work right, rear power liftgate problems, and driver sun visor. Stock Goodyears wear out in 20k miles.
Favorite Features
Soft leather, 18" wheels, nice materials inside, good looks, good gas mileage (17 / 24), dealer loaner cars when in for service. Good storage space in car.
Suggested Improvements
Make the ride more "european" and less cadillac. How about more than 4-way adjustable passenger seat??? Better reliability, less dealer pressure for high ratings. Split rear gate so window can be lifted to allow for large items (like a surfboard).
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