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Average Consumer Rating 65 Total Reviews
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WHAT'S A CAR WITHOUT SERVICE?
By Kim B on
Vehicle
2004 Lexus LX 470 4WD 4dr SUV (4.7L 8cyl 5A)
Review
Bought 470 May '04.By end of May went on first road trip and discovered door leaked and created an obnoxious squealing sound while traveling at high speed.Lexus dealership tried to fix twice then gave up and sent us to LEXUS USA.We have not gotten any support from them at all.They haven't addressed the problem. It's unbelievable how badly they have treated us. Our door still screams when we travel which is every other week. They have our 70K they win.Please don't buy Lexus.
Favorite Features
Ride is nice but top heavy in curves. Easy Nav system but noticed the lighting system has been blinking on and off as if it has a short, Not looking forward to dealing with LEXUS in any capacity. Not enough favorite features to compensate for poor customer service.Could never recommend a Lexus.
Suggested Improvements
Service!I will never buy another Lexus due to the poor service from the dealership and Lexus USA. This 470 has less power than my ML 430. It is a gas hog and a dog when it comes to climbing elevations. The leather seats do not compare to other luxury vehicles.Lexus USA does not care after the sale
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