2013 Lexus GS 350: Marketing Manager Wanted
November 15, 2012
This post has less to do with our 2013 Lexus GS 350 driving experience and more with the ownership experience. I was looking up another local deaelership on Google Maps when I saw this bubble over Lexus of Santa Monica. Looks like they need to hire a new marketing manager.
It turns out that this dissatisfied customer was the only to post a comment, so it pops up as the default. Well, it made me laugh. But just when I thought this dealer had lost its way, it did this...
We received a mailer with a coupon for $30 off our next visit. Thirty bucks isn't much, but it is something. It shows the dealership is at least making an effort. Not all of them do this nowadays.
Of course, maintenance at 5,000 and 10,000 miles is covered by Lexus already. So we'll have to hold on to this coupon for another 10,000 miles before using it.
Mike Schmidt, Vehicle Testing Manager @ 6,000 miles