The 2004 ES 330 is an outstanding car. The major problem and I mean major is the navigation system. It is not accurate and reads from the bottom up not top down. It is extremely annoying while driving and limits your choices while driving the car. The car must be completely stopped to change anything with the system. If you are in sales and need accuracy especially at night this is not the navigation system for you.
Smooth ride and quiet interior.
Please, please update and change the navagation system.
The car has a very bad shifting which the dealer says is normal. Very jerky motion like something from a 10 year old car. Not what I would consider luxury. Engine revs way too high. The ac is fine the controls are good but still not what I would consider luxury
Radio is very good, sound and ease of use. Window switches that allow for one touch up and down is nice.
Fix the transmission. It has made it so the car is not enjoyable.
I bought an Acura TL in 2002 and had a lot of noise problems. So when I needed to buy another car last year, I went for a Lexus brand with great reputation. But I was disappointed completely. The transmission hesitation made the driving so painful, in addition to many noise problems (rattling door, overhead, steering column and front passenger seat). In fact there are widespread complaint about the transmission problem in the Edmunds Forum discussions. My mistake was that I did not read them before buying the car. Still, I am surprised that the reviews here are pretty much all good. Go check out the Forum before you buy the ES. Don't make mistakes like mine.
Great interior material. Looks luxurious.
Transmission needs re-design. Better workmanship to reduce rattling.
Great compromise between road
performance and luxury. Doesn't handle
quite like the TL, but it's far more
pleasing to sit in. Probably an unfair
generalization, but if you are under
40, you buy the TL--if you are over 45,
you buy the ES330. If you are 40 to
45, you're on your own.
Cabin is comfortable and it works
well. Appointments like wood inserts
add to luxury.
A little more headroom in front. A
little tighter suspension--
stabilization option is a must.
I've been wholeheartedly disappointed with the ownership experience. Dealer "acknowledges my problems" but states "Lexus has no technical fix". Problems are transmission surging when accelerating from a near stop (say, 5 mph) following speed humps or in stop/start traffic - caused by computer controlled throttle and wind noise from driver's mirror. Also, dash & door rattles that come and go depending upon outside temperature. From a brand ranked by many as being of high customer satisfactory rating, I personally have been wholeheartedly disappointed with the ownership experience. I truly want to love this care but remain frustrated with Lexus and Toyota. Expected more for the money.
Fit, form and finish are nice. Ride is good.
Lexus must fix the acknowledged problems with the computer controlled throttle in this vehicle. I've learned this has been a chronic problem for several years with no fix. Wind noise from the driver's mirror has been described as "normal" yet no noise is heard from the driver's side mirror.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.