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Class Action Needed for Trans
By JGawrysiak on
2004 Lexus ES 330 4dr Sedan (3.3L 6cyl 5A)
I've written Lexus Customer (NON) Satisfaction 3 times--they've called me back twice only to tell me the transmission is "operating as designed". Funny they would say that automatically without driving the car. Service writers and salespeople at the dealership know there's a problem and say there is no fix. SM told me that Lexus said to use premium gas and it may help--so they KNOW there's a problem. I've counted 21 complaints on this site. Is anyone working a Class Action, or had any luck getting some compensation in the way of a buy-back? Please e-mail me your experiences and the actions you've taken and maybe we can get something done.
Favorite Features
Certainly NOT the transmission...
Suggested Improvements
Fix the tranny, or buy the cars back and save the Lexus reputation. Maybe allow customers full purchase price credit toward another model Lexus--that would go a long way in maintaining their previous reputation. Lexus hopes we will trade the vehicles and the problem will go away.
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