The impulse acquisition of this Lexus from a good TV ad on the GPS (the Lexus came with it) was a poor decision on my part. I stepped down from Mecedes Benz and/ Seville quality. My "Lexus owning business associates" encouraged me to switch brands. "The're dependable and never in the shop!" In the first year they replaced the front brake rotors two times. I kept remarking about the engine/transmission match up and the "hesitation on acceleration/pausing, but was assured that I had a great imagination. It was recalled by a Lexus letter at a later date. The backs of the leather front seats would depart when the electric seat adjustment were initiated.I am happy back in a Mercedes Benz.
I attended the Lexus dealer school on the operation of the GPS and the auto's systems operations. I found the audience knew more about the GPS than the instructor. Once into the GPS operation I found it was very satisfactory.
Don't acquire the first year production of any model! Service people need to listen. If your customer says there is a problem then either fix it or take the car back--Don't wait for the factory to tell you that you need to repace the engine/transmission micro chip!
My brakes had to be replaced at around
15,000 miles due to warped rotors.
This also meant replacing the tires.
Fortunately Lexus covered the cost. I
just had them replaced again at 39,500
miles, at my cost. Was told that the
area I live in is to blame since it is
slightly mountainous. My husband has
70,000 miles on an 02 Yukon and has
never had brake problems. I also would
have like a smoother shift in the
transmission. They did the computer
changeover, but it is no better. When I
took it in last I was told the brake
replacement at 14K+ was a recall. When
I called Lexus I was told there had
never been a recall on the 02 Lexus.
Fun to drive, great stereo sound,
smooth around the curves
Although I do like this vehicle, I have
to say it totally lacks 'get up and
go'. It has major hesitation when
trying to pick up speed QUICKLY such as
getting on an interstate or crossing a
lane(s)rapidly to get out of traffic's
way. It has stalled badly in critical
situations. I know in the years
subsequent to 2002 the engine has been
upgraded to a 3.3 litre but I just
wonder if .3 is enough to do the job.
I doubt I would ever buy another ES
unless that engine was significantly
I LOVE the looks of the exterior front
end. The inside is beautiful too. It
has a quiet, smooth ride. Like gliding
along. Corners beautifully also. The
stereo system is great and the leather
seats are fabulous. Very roomy. It
also has a large trunk which really
comes in handy.
It needs a MUCH bigger engine. It
hesitates severely at critical times
when power is quickly needed.
One big problem: I left the car in the
garage for my summer vacation for one
month. It went totally dead. Dearler
said it was not uncommon because of
all the on-board computer features.
Why put so many features if the
battery cannot support it? Service
consultants said I should have
mentioned that I was a frequent
traveller before making the buying
decision. So you have to be able to
afford to buy expensive car but no
allowed to travel? The salesperson
never told me that, and Mercedes and
Porches did not give me this condition.
2nd question: noise started to appear
after a year.
Quietness; fabulous interior quality;
Corolla & Camry should not share that
many common features with ES, may me
feel like I am driving a cheaper car