Great Car service is lacking
By gabe on
1995 Lexus ES 300 4dr Sedan
I love my car, and would highly
recommend it. The only criticism I
have is the high cost of parts and
service, and the difficult attitudes
of the dealership. The dealership
makes you coffee and provides rental
cars etc, however, they really have a
monopolistic attitude. It is a take
it or leave it attitude, that starts
at the top of the dealership and
prevades all the way to bottom of the
Excellent vehicle all around.
Review your dealership ownership, and
customer service policies. The prices
on broken small parts are outrageous.
For example $500 to fix a broken
antennae, and $500 to fix a broken cup
holder is terrible.