I have owned the car for 1 month and so far there has been no issues. It can be a bit noisy and you do feel every bump but I use it mainly for city driving so I am ok with that. Great gas mileage and you get the Lexus support. A great entry into the luxury car market.
Bought this car "certified" used from my Lexus dealer. Best decision ever. It performs beautifully. Lots of warranty . Don't believe the " slow acceleration" and /or "poky" performance claims - this car, if driven properly (sport mode works well), takes off like a shot and corners very well. Certainly not like a supercharged JAG, but well within sporty car realms, for a lot less money. The build quality is superb, as it should be for a Lexus. The cockpit feels, for my 150 lb. frame, just right, is very luxurious , (almost like my wife's ES 350 ) and it fits! Plenty of room in the back for cargo, too. The ride quality could be improved, though. Those low profile tires are terrible, they don't add much to cornering prowess, at reasonable speeds, and just give you lousy ride quality. All this saved, I love the car overall and hope to enjoy it for a few more years.
The car has 3 choices in operation. Ev, normal and Sport. The car on normal and Sport act with loads of Speed. Climb an incline with speed on EV is a challenge( I live in a hilly area). The gas efficiency is amazing. Get the GPS. It Deff is worth it. It helps you interact better with the car.
If you are going from a SUV to this car it takes some adjusting to the nimble turning and the closeness of the skirt or spoiler of the car to the ground. Otherwise it gets great mileage (best was almost 50 mpg), handles well and is fun to drive. The luxury and design is just a bonus for the super mechanical performance.