By lakewood on
2005 Land Rover Freelander SE 4dr AWD SUV (2.5L 6cyl 5A)
I goofed or did I? I did not test drive the car I took home. I expected regardless of color, they would all work the same. This is idealistic. My transmission had an intermittent problem. Actually, I did not goof. The factory is repsonsible, not me, to deliver a working product. Could a 5 mile test drive identify something...maybe. For the average person, it would not.
Traction, styling, dealer.
Service response time needs to improve. The corporate staff was said to run the dealer through a process to replace the transmission that took 35 days. In the meantime, I filed BBB claims and then started a lawsuit. Time delays give the consumer too much time to react and lose confidence.