Kia Sportage KX-3 SatNav auto awd , poor fuel consumption
By pgw2811 on
2012 Kia Sportage SX 4dr SUV AWD (2.0L 4cyl Turbo 6A)
July 2012 .. I have just returned a Kia Sportage KX-3 SatNav automatic awd 2 litre diesel after not being able to get more than 30mpg with it , driving it at 70mph and 2000 revs on a more less flat smooth road . Kia advertise 47.9 mpg extra urban with the car I had with the 18 inch wheels , obviously this figure would be at 60 mph , even at that speed I still only got a fraction over 30 mpg .
With this I phoned Kia customer service and spoke to someone who said his name was J V or J G , after explaining everything , I have never had such a not interested attitude in my life after buying a £25000 vehicle . After
I would like to get an honest opinion please on a very poor fuel consumption that I am getting with the Kia Sportage that I have just paid £24,995 for and certainly not happy with the fuel consumption . All I got at the end was take it back to the Kia dealer ...I did that and got just the same not interested attitude , we are too busy to look at it , it will be 6 weeks before we can look at it , then send a technical report to Kia , then we maybe get the response back from them in a couple of weeks or so . With that , I had , had enough and quoted sale of goods act 1979 , that it does not do what you advertise and I want my car back that I traded in .
Whether I got my car back because they had not sold it or because I quoted the sale of goods act or they were going to get more profit out of me , I dont know which , but I was glad to get rid of that diesel guzzler . I certainly will not be buying anything with a Kia name on it again as there after sales customer interest is zero .
Everything in the review above
More truth on what the fuel consumption actually is from Kia would help for a start , then a better customer after sales service with a bit of interest in with it as well .
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.