The headrest are EXTREMELY uncomfortable for a 6'0" person. Less than 2 moths old and in service for 3 different items. A bad vibration on interstate. The power door locks malfunctioning. A rattling noise at warm start up in the engine.
Quite a few dealers sell KIAs as a secondary model-more of a "cost leader". Some really don't care whether the customer is happy with poor service because it's not their "main" brand. If factory mats fail at 7000 miles that's standard due to "cheap" materials. I was disappointed with dealer treatment and with their service department, plus poor followup from their sales department. Had Scions, Mini Coopers, Jetta TDIs and got outstanding service. Not in KIA's case. Mileage not as advertised, but did not expect it to be. All round, I feel the car can be great, just don't expect decent service or followup after the sale.
Very nice looking vehicle. Stereo works well once you figure it out. Ergonomics seem right for a car this size. Very quiet for the type of car it is (enthusiast). KIA manufactures a good value for the money with some individualism included.
Train sales force and service department to appreciate the customer. Sales did not know you could order car with a "real" spare if requested, plus other option availability. Warranties are a mystery to them. Better materials in potential wear items, especially interior. Better vinyl on rest areas such as armrest and door sills. Functional cup holders-second center one is a "joke" & angled door ones are non functional. Sunroof privacy door could use a latch to stay open or closed. UVO system is NOT understood by either department, nor is Bluetooth system. Have mixed dealerships treat KIA customers as "valued" customers.
I bought my Kia Soul a year ago. I love driving it and find it good on gas. The inside is much larger than it looks. You can really fit alot in there. I have had no problems at all except for a blown fuse which the dealership took care of no problem. It is a great car for the price . I bought mine at Commonwealth Motors in Lawrence Mass and def recommend them, they are easy to deal with, have good prices and are not pushy. I go there for all my maintenance needs.
The sound system is great with the colored interior lights!
I have almost 9,000 miles on my Kia Soul. So far its doing great. I am averaging about 32 mpg in the city. Only one kid left at home now so I am down-sizing my life so I got rid of my luxury mini-van and went with the simplest and cheapest new car I could find. I went with the 6 speed. I bought the car with my business in mind so I have graphics and tinted windows installed. I also purchased a center console/arm rest which I love.
The car is not the best for long trips. I took it to Florida (about a 16 hour drive) and we nearly were blown off the highway a few times. It handled fabulously other than that. We even had an 18 wheeler tire explode just as we were passing the truck and my husband managed to drive and shuttle around the pieces of tire with no damage or incident. Eventually this will become my husbands every day car and I will get something better for traveling. All in all, a great little car to scoot around town in! Yesterday I got a letter from my dealer stating that they needed some 2012 Souls and wanted to try and put me in something else if I wanted to trade it in. Ill pass!
Love the 6 Speed Transmission and the Satellite Radio!
Needs an armrest on ALL models for the driver. I found an aftermarket so it's not an issue now.
This car is awesom. I have owned two Scion XB's. One was a 2005 and the other a 2006. Don't get me wrong it is a good car, but the Kia Soul beats the xb in every way. six speed is fun. features are awesome. I don't need all of the extra junk on the higher priced models. I average 36 miles to a gallon going 75mph 130 miles a day. I have put over 16,000 on this car with no problems. All I do is change the oil. I'm six foot and my son is 6 foot. even with the car loaded down (more cago than the xb) I still have plenty of power and tons of room. I bought this car because of price and the warranty can't be beat. If you want a good car at a great price. Then this is the car for you. Love u Kia!
The six speed makes driving this car way fun. stereo is awesom. seats are way more comfortable than my xb. lots more room in the trunk. I get compliments every place I go. all the gauges and features are at your fingertips. Car sits up higher than my xb did. Love all the air bags. My xb only had driver and passenger. I feel better knowing my kids are more protected in case of a crash. The warranty can't be beat. Only had a problem with the stereo antenna not connected. Kia fixed it in a day and gave me a free rental car. Kia's slogan should be who could ask for anything more, not a kia owner. Kia already gives you everything for less money.
These are not improvements, but it would be nice on a base model to have standard vanity mirrors. That is my wife's complaint. Not mine. I could care less. Don't need them. Other than that. Kia has done a great job on this car. I'm telling you. before you buy something else you need to check out the soul. Awesome!