Vehicle2014 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 6A)
ReviewMy 2012 Sorento was great so I traded to 2014 when time came.
The auto dim feature of the instrument cluster makes it difficult and at times impossible to see speedometer needle.
Kia says it is "working as designed"
"Kia cannot help you"
It is bright with no problems at night/in garage and on cloud/stormy days.
Since design features are not covered by warranty Kia America refuses to address the matter.
7 others have filed same complaint with National Safety Board.
I must get rid of the car before i have an accident while trying to locate my speed.
Also window shade rattles
"no adjustment can be made".
Will be my last Kia.
Update: Unfortunately I still have the car but have saved enough to get an end of season 2016 or early 2017 of something other than KIA. KIA claims there are no sensors for the speedometer needle. However, wrapping the entire cluster panel leaving only a tiny hole to observe shows there to be a sensor somewhere but I am unable to find it. It is not a reflection issue. The car is unsafe to drive as I cannot see the speedometer needle on bright or sunny days. In my opinion KIA is very unresponsive and not customer friendly.
- Rear seats
- Getting in out
- Noise and vibration
- Logic of controls
- Interior design
on 05/11/15 20:56 PM (UTC)
To 65mph Obviously you did not read my comments thoroughly. The test drives were done in cloudy/snowy weather. If so you would notice I previously had a 2012. If you are gauging your speed by the cars next to you you must live in a very conservative area. You also assume I live in an area with lots of shade! Drivers on our interstate routinely drive 15-20mph over limit keeping police busy. 6 mph over limit in some local towns will get you a ticket....I prefer saving my money to buy something other than a Kia rather than on speeding tickets. Interestingly Kia did add the moveable track for second row seating in the 2015. My issue could still be corrected with a software adjustment as little as a change in color of needle. Almost have enough saved to get rid of this vehicle.Report it
on 10/29/14 17:34 PM (UTC)
That's your primary complaint - you can't see the speedometer? You WILL get into an accident if you are fixing your eyes on the speedometer instead of the road. Once you drive into a shaded part of the road you will know how fast you are driving. generally, drivers know if they are driving too fast or slow just by gauging the cars next to them. How do you say your favorite feature is the "Pickup of VG..." then rate the performance with two stars? Did you look at the specs and test drive the Sorento before buying it? You should have known about the room in the front. It's not an Explorer or Traverse. And, if you did test drive the Sorento then you have no reason to complain about the Interior Design. Your review is not helpful but contradicting.Report it
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