2004 Kia Sorento Consumer Reviews
Fuel Economy
15 - 16 mpg
Recent Consumer Reviews
(403 Total Reviews)
will never buy kia wouldn't recommend
Overall Rating
| Performance: | 3 | Fun-to-Drive: | 1 | Build Quality: | 3 |
| Comfort: | 2 | Interior Design: | 3 | Reliability: | 1 |
| Fuel Economy: | 1 | Exterior Design: | 3 | ||
Vehicle
2004 Kia Sorento LX 4WD 4dr SUV (3.5L 6cyl 4A)
Review
We've had problems with this SUV from the word go, (bearing & brakes & engine bolt recall) when you called Kia, they give you the run around, I wish I never seen this SUV. Money gone out the window!
Favorite Features
NONE
Suggested Improvements
1 out 1 people found this review helpful
Will never buy a Kia again
Overall Rating
| Performance: | 6 | Fun-to-Drive: | 8 | Build Quality: | 5 |
| Comfort: | 9 | Interior Design: | 7 | Reliability: | 3 |
| Fuel Economy: | 4 | Exterior Design: | 9 | ||
Vehicle
2004 Kia Sorento LX 4WD 4dr SUV (3.5L 6cyl 4A)
Review
I loved this car until the windshield washer pump went out three times. I have a headlight go out about once a month. After changing the timing belt at 60,000 miles the engine locked up and the dealer told me it needed a whole new motor which would not be covered by warranty. I took it somewhere else and had it fixed for $600, no new motor needed after all! A CD is stuck in the CD player. The paint has chipped all over. The gas gauge is broken so I have to remember to reset the trip meter every time I fill up. The back passenger door latch keeps falling off. Poor MPG. Every time I have taken the car in, my complaints are not covered by the "bumper to bumper, 100,000 mile warranty."
Favorite Features
I like the style of the car and the interior is very comfortable. I love the radio controls on the steering wheel, my kids don't notice when I turn the radio down!
Suggested Improvements
Better overall quality and actually honor the warranty.
JUNK
Overall Rating
| Performance: | 3 | Fun-to-Drive: | 3 | Build Quality: | 1 |
| Comfort: | 5 | Interior Design: | 4 | Reliability: | 1 |
| Fuel Economy: | 1 | Exterior Design: | 4 | ||
Vehicle
2004 Kia Sorento LX 4WD 4dr SUV (3.5L 6cyl 4A)
Review
I have owned this car for five months, in the first month it broke down on me and left me sitting 3 times ( one of the times in the middle of the road, and almost got hit by a school bus with my one year old daughter in the back seat) Have replaced the radio, 2 headlights, TPS sensor, Oh and it just left me sitting on the PA turnpike with my 2 children in 90 degree weather, cause the transmission went out. And it only took Kia 2 1/2 hours to get someone to tow it. If you want to throw your money down the toilet then by all means buy a Kia. I will never buy another Kia ever again, it's not safe, not dependable, and the gas mileage SUCKS!
Favorite Features
None
Suggested Improvements
Stop making them NOW!
4 out 10 people found this review helpful
"POWER TO SURPRISE" IS RIGHT
Overall Rating
| Performance: | 9 | Fun-to-Drive: | 10 | Build Quality: | 10 |
| Comfort: | 10 | Interior Design: | 10 | Reliability: | 10 |
| Fuel Economy: | 8 | Exterior Design: | 9 | ||
Vehicle
2004 Kia Sorento EX 4WD 4dr SUV (3.5L 6cyl 4A)
Review
I love my Sorento! I bought it with 73,000 miles on it, for around ten thousand including a standard lifetime powertrain warranty(really sealed the deal). After 5 months and 8,000 miles, I would of bought it without the warranty. The engine is extremely reliable and the 4 wheel drive is awesome. The gas mileage is O.K., but what can I expect from a V6 4x4. Because this is a true 4x4, the ride can be a little rough, but the cushy seats help a lot. Overall, this is a reliable and fun to drive vehicle that has all the goodies at a rock bottom price. Buying a Sorento was a smart move for me and it will be too for you.
Favorite Features
I have the EX model, so I have all the goodies including the sunroof which is my favorite. I also like the two-tone paint, because it sets it apart from all the other less awesome SUVs. :)
Suggested Improvements
Only improvement is a redesign. Good work KIA (especially with the Sorento)
4 out 5 people found this review helpful
Constant Recalls
Overall Rating
| Performance: | 6 | Fun-to-Drive: | 5 | Build Quality: | 3 |
| Comfort: | 6 | Interior Design: | 8 | Reliability: | 3 |
| Fuel Economy: | 4 | Exterior Design: | 8 | ||
Vehicle
2004 Kia Sorento EX 4WD 4dr SUV (3.5L 6cyl 4A)
Review
It seems like it has been recalled for faulty engine bolt, now a recall for the induction replacement valve, plus service has been less than friendly. Take it to the dealer, walk into the service dept and they look at you like you have two heads! No "Welcome to KIA Service or Good Morning" just stares, like they just saw a deer in the headlights!! Wouldn't buy another one! Too much hassle for the money. I would take a chance on an American SUV! Called to get an appointment with the Service Dept. at the local KIA Dealer that advertises that they are open until 7:30 p.m. (called at 4:45 p.m.) - everyone had gone home! Won't Use BEYER VOLVO/KIA EVER! They could care less! Don't be fooled by the looks
Favorite Features
It's just an okay budget SUV, but constant worry of engine problems diminishes any favorite features!
Suggested Improvements
They need to test the build quality of the engine and powertrain! Improve the gas mileage too!
2 out 3 people found this review helpful
Not very impressed
Overall Rating
| Performance: | 6 | Fun-to-Drive: | 4 | Build Quality: | 5 |
| Comfort: | 7 | Interior Design: | 7 | Reliability: | 5 |
| Fuel Economy: | 2 | Exterior Design: | 7 | ||
Vehicle
2004 Kia Sorento LX 4WD 4dr SUV (3.5L 6cyl 4A)
Review
I bought the car used, was told that it is in great condition, well not a week later we were in the shop for a noise that I can't even explain, was told by KIA mechanic that it is the ABS doing a self check, the sound has never gone away, then received a recall for a crank shaft bolt the had to have the rear door hinge replaced and the light bulbs are constantly burning out, and now the Check engine light keeps coming on for a transmission code p0700, and I was told there is nothing wrong with the car. I will never buy another KIA again, the people that work there are rude and they need to make a better vehicle.
Favorite Features
comfort, the drawer under the passenger seat
Suggested Improvements
fix the light bulb problem, make it more fuel efficient, and take the time to find out why it makes that noise
4 out 4 people found this review helpful
I wish I never bought a used KIA!
Overall Rating
| Performance: | 2 | Fun-to-Drive: | 4 | Build Quality: | 3 |
| Comfort: | 6 | Interior Design: | 5 | Reliability: | 1 |
| Fuel Economy: | 2 | Exterior Design: | 5 | ||
Vehicle
2004 Kia Sorento EX Rwd 4dr SUV (3.5L 6cyl 4A)
Review
Well from the get go I was excited. I loved the outside and my two little boys under 3 wouldn't really mess up a used car and me care as much so it worked out due to the room also of an SUV. So I should have known while buying it the were replacing the timing belt not to get it I have had my drive shaft messed up and falling out along with the carrier bearings (sp.). Now my reservoir is cracked and being replaced and also my head gaskets are blown. I have had no heater and no air sometimes. It has stranded me and 3 kids and one adult in the middle of the road. They have no customer service at all and every time you call it's someone new because they can' keep their employees. No kia for me!!!!
Favorite Features
Inside. But not much else
Suggested Improvements
Customer service and a good service department or improvements and serious ones!
3 out 6 people found this review helpful
Love My Sorento
Overall Rating
| Performance: | 10 | Fun-to-Drive: | 10 | Build Quality: | 10 |
| Comfort: | 9 | Interior Design: | 10 | Reliability: | 10 |
| Fuel Economy: | 3 | Exterior Design: | 10 | ||
Vehicle
2004 Kia Sorento LX 4WD 4dr SUV (3.5L 6cyl 4A)
Review
This is my second kia and it won't be my last.I've had my Sorento for almost 4 years now and only made 1 small problem. About a year ago I had a crack in the coolant holder. I call Kia, I had an appointment and was in & out in less than an hour. My next car is going to be a Kia Spectra 5.
Favorite Features
The room inside the car. I can carry 2 full size mastiffs.
Suggested Improvements
I don't have any.
1 out 1 people found this review helpful
Very happy after 4 years
Overall Rating
| Performance: | 7 | Fun-to-Drive: | 7 | Build Quality: | 7 |
| Comfort: | 7 | Interior Design: | 9 | Reliability: | 8 |
| Fuel Economy: | 3 | Exterior Design: | 8 | ||
Vehicle
2004 Kia Sorento EX Rwd 4dr SUV (3.5L 6cyl 4A)
Review
Granted we only drive 7500 miles per year, but we have been very happy with our Sorento. In 4 years, only one warranty item - a piece of rubber molding in the passenger door. Pretty poor gas mileage, but we knew that when we bought it. The only other complaint is that the sheet metal seems "thin" - very easy to get dings. It is just the right size, lots of features, comfortable...and for us, bullet-proof reliable.
Favorite Features
Very happy with the std features in the EX model.
Suggested Improvements
Better mileage.
gas tank problem
Overall Rating
| Performance: | 9 | Fun-to-Drive: | 9 | Build Quality: | 10 |
| Comfort: | 10 | Interior Design: | 10 | Reliability: | 8 |
| Fuel Economy: | 2 | Exterior Design: | 10 | ||
Vehicle
2004 Kia Sorento EX 4WD 4dr SUV (3.5L 6cyl 4A)
Review
Hi! I Love my Kia. My problem is The last two times I filled the gas tank.. 1st time it didn't even registar that I put $40. of gas in it the 2nd time it took forever for it to register $30 of gas 3rd time filled fine but while sitting at an idle I went from 3/4 tank to 0 and slowly went back up to 3/4 dropped a little and back up again it is really strange. Has anyone any info one this problem?
Favorite Features
Love the color (Gray) Love it in the snow, Love the room for my dogs in the back, love the hide away areas in the vehicle
Suggested Improvements
Bigger sunglass holder better gas mileage other than that it is a wonderful vehicle and the dealer here is wonderful.
1 out 1 people found this review helpful
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