Used 2004 Kia Sorento Consumer Reviews | Edmunds
ADVERTISEMENT

2004 Kia Sorento - Consumer Reviews

2004 Kia Sorento

Average Consumer Rating

435 Total Reviews

View reviews for a specific Sorento model:
ADVERTISEMENT

Sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
"POWER TO SURPRISE" IS RIGHT
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By beastly_sorento
on

Vehicle

2004 Kia Sorento EX 4WD 4dr SUV (3.5L 6cyl 4A)


Review

I love my Sorento! I bought it with 73,000 miles on it, for around ten thousand including a standard lifetime powertrain warranty(really sealed the deal). After 5 months and 8,000 miles, I would of bought it without the warranty. The engine is extremely reliable and the 4 wheel drive is awesome. The gas mileage is O.K., but what can I expect from a V6 4x4. Because this is a true 4x4, the ride can be a little rough, but the cushy seats help a lot. Overall, this is a reliable and fun to drive vehicle that has all the goodies at a rock bottom price. Buying a Sorento was a smart move for me and it will be too for you.


Favorite Features

I have the EX model, so I have all the goodies including the sunroof which is my favorite. I also like the two-tone paint, because it sets it apart from all the other less awesome SUVs. :)


Suggested Improvements

Only improvement is a redesign. Good work KIA (especially with the Sorento)


Was this review helpful? Yes | No

Constant Recalls
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By C. Murray
on

Vehicle

2004 Kia Sorento EX 4WD 4dr SUV (3.5L 6cyl 4A)


Review

It seems like it has been recalled for faulty engine bolt, now a recall for the induction replacement valve, plus service has been less than friendly. Take it to the dealer, walk into the service dept and they look at you like you have two heads! No "Welcome to KIA Service or Good Morning" just stares, like they just saw a deer in the headlights!! Wouldn't buy another one! Too much hassle for the money. I would take a chance on an American SUV! Called to get an appointment with the Service Dept. at the local KIA Dealer that advertises that they are open until 7:30 p.m. (called at 4:45 p.m.) - everyone had gone home! Won't Use BEYER VOLVO/KIA EVER! They could care less! Don't be fooled by the looks


Favorite Features

It's just an okay budget SUV, but constant worry of engine problems diminishes any favorite features!


Suggested Improvements

They need to test the build quality of the engine and powertrain! Improve the gas mileage too!


Was this review helpful? Yes | No

Not very impressed
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By momof2
on

Vehicle

2004 Kia Sorento LX 4WD 4dr SUV (3.5L 6cyl 4A)


Review

I bought the car used, was told that it is in great condition, well not a week later we were in the shop for a noise that I can't even explain, was told by KIA mechanic that it is the ABS doing a self check, the sound has never gone away, then received a recall for a crank shaft bolt the had to have the rear door hinge replaced and the light bulbs are constantly burning out, and now the Check engine light keeps coming on for a transmission code p0700, and I was told there is nothing wrong with the car. I will never buy another KIA again, the people that work there are rude and they need to make a better vehicle.


Favorite Features

comfort, the drawer under the passenger seat


Suggested Improvements

fix the light bulb problem, make it more fuel efficient, and take the time to find out why it makes that noise


Was this review helpful? Yes | No

I wish I never bought a used KIA!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Cara
on

Vehicle

2004 Kia Sorento EX Rwd 4dr SUV (3.5L 6cyl 4A)


Review

Well from the get go I was excited. I loved the outside and my two little boys under 3 wouldn't really mess up a used car and me care as much so it worked out due to the room also of an SUV. So I should have known while buying it the were replacing the timing belt not to get it I have had my drive shaft messed up and falling out along with the carrier bearings (sp.). Now my reservoir is cracked and being replaced and also my head gaskets are blown. I have had no heater and no air sometimes. It has stranded me and 3 kids and one adult in the middle of the road. They have no customer service at all and every time you call it's someone new because they can' keep their employees. No kia for me!!!!


Favorite Features

Inside. But not much else


Suggested Improvements

Customer service and a good service department or improvements and serious ones!


Was this review helpful? Yes | No

Love My Sorento
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Susy
on

Vehicle

2004 Kia Sorento LX 4WD 4dr SUV (3.5L 6cyl 4A)


Review

This is my second kia and it won't be my last.I've had my Sorento for almost 4 years now and only made 1 small problem. About a year ago I had a crack in the coolant holder. I call Kia, I had an appointment and was in & out in less than an hour. My next car is going to be a Kia Spectra 5.


Favorite Features

The room inside the car. I can carry 2 full size mastiffs.


Suggested Improvements

I don't have any.


Was this review helpful? Yes | No

ADVERTISEMENT

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.

ADVERTISEMENT

New Car Buying Guides

See which cars and trucks our editors recommend

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411