Bought a new 2014. This is our 2nd.kia van. Twice in2 years we've had issues with it. First time while sitting at red light the van started surging forward. I jammed both feet on the break pedal. Scared me to death. Today while pulling into 3 lanes of traffic one again it surged forward. My husband was driving and was furious. The first time we had the van towed to the dealership in Columbus ohio. They found no problems. This time we will take to the dealership in WV. We could easily have hit some other car or a building. I think we will take a hit and get rid of it. Not a happy kia person now.
Where to begin. First, for my first mini-van, this is a true let down. On the on set, i was really impressed with the roomy interior, seats, and the power rear doors and hatch. But the let down and buyers remorse quickly came after. First, the positive. This van has a lot of power, surprisingly so. If you want it to move, it will. The van is pretty spacious, so no complaints there. The seats don't collapse into the floor, at least not my model year. Visibility out the windows is good too. Comfort is ok, not too great and not too poor. Now, areas where I am not happy. First, the van said it has seat warmers. Let me begin by saying this was sold to me as seat heaters, and as the upper model, not base, I took it at face value. We didn't test it prior to buying so I take that on me, but let me tell you, they are not seat heaters. The dealer replaced them as they didn't seem to work. they even got kia corporate involved. At the end, I was told they are just warmers, not heaters, and thus, they don't do either. It feels maybe a tad warm, and then its done. So that was a disappointment. Technology in this is out dated, but I knew that obviously buying it. What I did not realize is the bluetooth is very touch and go, and works when it wants to. I have tried different phones, brands, and operating systems, Android and iOS, doesn't matter, it behaves the same, and dealer response is we don't fine anything wrong. Next is fuel mileage. This is perhaps the biggest let down. My wife drives this van, and drives it like grandma, and this van, in the city, empty - no cargo or passengers, maybe gets 15 MPG. On highway, 19 or 20. Never have I got anywhere near EPA sticker. Ever. And that is driving it like Ms. Daisy. Currently the locking mechanism had to be replaced as it wasn't locking properly, and the dealer took care of it. Another issue was the rear windshield wiper, right after purchase, the rubber separated and scratched the rear window badly. They had to replace both the rear glass and the rear windshield wiper. Now, out of nowhere, inside the van a new issue has emerged and the dealer doesn't want to take care of it. Lets see what happens as Kia corporate doesn't seem interested in helping either. This is the first issue where they don't seem interested in helping. But from my perspective, this van has been a true disappointment, and a let down. If i could go back, I would not purchase it. Too many issues, and currently my odometer is sitting at 10,000 miles and have had the van just over a year. Another thought, is resale value. All cars loose value, but Kia seems to be like a boulder dropped in the ocean...the value drops that fast.
We have only had the Sedona for 2 weeks, but we really like it. It feels great, has plenty of power, and cost a lot less that the Toyota or the Honda vans. The pedals adjust for my wife, who is 5 feet tall, and she loves it. It has leather, power seat with memory, and everything I want. It has a sun roof, which I didn't want. If it missing anything, I can't imagine what it might be. It has back up camera, back up warning, blue tooth. After a year we still love the van. We take our 3 grandchildren places and have room to carry plenty of stuff. We get between 20 and 22 miles per gallon in mixed driving.