2 of 5 people found this review helpful
POOR GAS MILEAGE
By errolb on
2012 Kia Optima EX 4dr Sedan (2.4L 4cyl 6A)
I bought a new 2012 Kia Optima LX a few months ago. I like everything about the car except the gas mileage, stated to average 28mpg, all I get is 22mpg. That is a big difference when gas is over $4/gallon. (Every car I have previously owned achieves the stated mpg.) The matter is compounded by the poor response from Kia. I have spoken to two consumer service agents, both of whom were unresponsive to the point of being rude. They contended that the mileage rating was after 5000 miles of 'break-in', despite the fact that the manual clearly says no break-in is required, and actually tried to blame the dealer (?). A disappointing commentary on an otherwise good car.
Attractive design, comfortable seats.
Honesty about mileage ratings. Helpful and positive response from Consumer Service agents who should remember that the first word in their description is Consumer, and atisfying the consumer should be the primary objective, not self-serving glib responses.