This was supposed to be my last second car. In five years I have put only 17,800 miles on it. In the future I will probably put about the same mileage on this car. I am very satisfied with this car, I have had zero problems with it. Now to my concerns. Kia did not send me a letter of recall about the brake light switch. Sloppy communications. Kia did send me a letter recently stating this cars engine could fail due to bearing problems. In the letter Kia stated they will extend the warranty on the engine. Therefore I researched this problem and a great number of people have had very bad experiences when their engine blew up on the highway. Then Kia gave them the run around about their maintenance records and did a lot of denying of claims. That really affects me since I change my own oil and filters. I am sure Kia is not going to believe a word I say concerning what I have done. Warranty worthless in my case. I have concluded I will have to keep this car and drive it until something happens. Of course there is a possibility I will not have a problem. I gave...MY...car 5 stars based on my experience. Kia would not get even one star based on their performance.
2011 Kia Optima Hybrid 4dr Sedan (2.4L 4cyl gas/electric hybrid 6A)
Hi Friends, I don't normally post but I felt that this family issue needed to be broadcasted. Our daughter turned 17 on May 14, about a month earlier my wife and I, along with our daughter bought her 1st car, a beautiful 2011 Kia Optima EX. We knew that it had high mileage and was beyond the Kia warranty. 2 weeks after we brought it home the engine blew a rod and there was a 3" hole in the engine block, the repair solution was a new engine. We have exhausted all avenues for assistance from the Honda dealer we bought if from to NJ Consumer Lemon Law. The only option would have been an aftermarket extended warranty which we didn't have. Now the point of this post is to advise anyone interested, that Kia has a U.S. Consumer Affairs department that reviewed our case for over a month and would not lend assistance to replace the engine. They told me that they are advocates for the consumer and there to help. They were clear that this car was not covered with a warranty and if they offered any assistance it would be "Good Will". In the end they stuck to their warranty statement and would not offer any good will. I have owned may brands of cars and some I have driven for over 200K miles. I would tell anyone who may ask that they should not buy Kia, this is a company that wouldn't offer assistance for a 4 year old car. We had the car repaired locally in NJ by a Kia Service Dept. $5000.00 for a remanufactured engine.
I bought a 2011 optima it has 32000 miles on it the motor went out at 80000 miles so kia puts a used motor in it 28th 62000 miles on it that motor went out at 82000 miles now kia tells me that it's my problem that the car is fine and they can't help me or tell me why the motor went out on top of that my car has been down from June 2015 can't find a motor with less than 132000 miles on it or the parts to rebuild it but kia told me they had the parts but when the mechanic couldn't get the parts what do you I wouldn't take a new car from kia even if I didn't have any payments I would wall first very in happy ... Denise Cantrell sc
Currently reviewing the 2011 Optima EX with 66,000 miles. I wouldn't like the car nearly as much with the LX package or even without the tech or premium packages, but when loaded with those options, this is a great ride and tremendous value! Drives great, plenty of power when needed, and great highway gas mileage. I usually only get 24-25mpg when city driving, but easily get over 30mpg on any kind of road trip. I've had no issues mechanically. Love the upgrades that are available on this car and it looks/feels like a car twice its price. Plenty of room in the backseat for adults and also children in car seats.
Heated and cooled seats work great, navigation and voice command are huge benefits, memory seats for my wife and I, rearview camera is big and clear, and probably the best feature is the push button start - being able to unlock/lock the car and start it up without ever taking the key out of my pocket. This is a hard feature to get in a car that costs $27k brand new.