Used 2013 Jeep Wrangler SUV Consumer Reviews | Edmunds
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2013 Jeep Wrangler - Consumer Reviews

2013 Jeep Wrangler SUV

Average Consumer Rating

23 Total Reviews

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From Sales to Support Dodge Chrysler Jeep NIghtmare
3 of 5 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By zamarrda
on

Vehicle

2013 Jeep Wrangler SUV Sahara 2dr SUV 4WD (3.6L 6cyl 6M)


Review

Bought a new 2013 Wrangler. Was very excited. Loved Jeeps, not anymore. Electronic Stability Control went out on me 3 times("and fixed") on the freeway. Went into Limp mode(kills the engine) and was almost run over by a Big Rig. Chrysler willing to do nothing. Had to get a lawyer and lemon law it. Worst company and service EVER. Jeep are iconic and I know thay are appealing BUT they are not run by the same people anymore AND the service is on par with cable companies. Be very careful. ruined my summer and almost killed my family.


Favorite Features

Fun, its a jeep..you know why you are buying it obviously, but when it kills itself ont he freeway at random and 4 different dealers tell you they "fixed" it start worrying more about your life then the fun you are having.


Suggested Improvements

Hire qualified technician staff(these guys are not mechanics anymore--they plug things into a sensor array and do what the computer tells them to), revamp you customer retention and service staff, sell the company, make cares that run. When someone almost dies on one of your vehicles 4 times because you tell them its safe take accountability for your product--that would be a good start


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I got a lemon.
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Gayle Weathers
on

Vehicle

2013 Jeep Wrangler SUV Unlimited Sport 4dr SUV 4WD (3.6L 6cyl 6M)


Review

50K on 4th set of tires. Airbag light on all the time.Check engine light stays on. 11 mpg. Rides terrible.Ask Dealer for help said no.Ask Jeep for another Jeep no response.Also the A.C.quits.2013 with only 50K these problems started when it was new.CD player eats CDS.


Favorite Features

None. I am so unhappy I can think of nothing I like


Suggested Improvements

Give me a new Jeep.


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Jeep doesn't stand behind product
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By cleveintn
on

Vehicle

2013 Jeep Wrangler SUV Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)


Review

This is my 4th Wrangler. So, I have been a big fan for a long time. This is my nicest Wrangler yet, but sadly, my LAST. I was driving down the interstate and heard a rattle. My wheel fender had come loose i.e. the plastic clips holding it together had broken. I take it to the dealer (still under 3yr/36k bumper to bumper) and, they tell me they have to get it approved. That should have been my first warning. After I don't hear from them for two weeks I call and get denied. They say its not a warranty item....guess bumper to bumper is just an expression. To call this vehicle trail worthy ha! maybe after you get aftermarket parts! 2 recalls and 2 warranty visits in one year of ownership!!!


Favorite Features

Look, engine much better than last


Suggested Improvements

Jeep needs to stand behind their product. If you are going to put your product together with plastic clips, you are going to have problems.


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a timeless classic
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By britqueen
on

Vehicle

2013 Jeep Wrangler SUV Rubicon 2dr SUV 4WD (3.6L 6cyl 6M)


Review

I've owned this car for a year without any problems and it's been a fun to drive. I wish it had keyless start and the upgraded infotainment system they put in the new Jeep Grand Cherokees. Otherwise, I love the off road capabilities and the after market modifications that can be done. I plan to own this vehicle for many, many years and so far no major problems at all!


Suggested Improvements

Keyless entry and start Upgraded infotainment


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family fun
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By sonto13
on

Vehicle

2013 Jeep Wrangler SUV Unlimited Rubicon 4dr SUV 4WD (3.6L 6cyl 6M)


Review

This is my first Jeep, overall I am very impressed. I have wanted a Jeep for awhile. I wanted something that was capable and practical for everyday life as well. This is a timeless vehicle that stands out in the parking lot or trailhead. With two young kids and all there stuff and mine, the unlimited was the way too go. A little tough for them to get in on their own right now, but this thing goes almost anywhere. Which is what I love the most about my Jeep. Especially living in the northeast lake effect snow belt. The unlimited has good storage in the rear. The alpine stereo and uconnect is a great feature.


Favorite Features

The off road capability and the creature comforts, bluetooth, heated seats and four doors. The 4wd shift lever, not one of those crappy turn nobs that are electric or air operated. The styling of the wrangler is timeless and unmistakable.


Suggested Improvements

All should come with the steel bumpers front and rear. Winch mount capable.


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