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Used 2014 Jeep Grand Cherokee Overland SUV Review

Consumer reviews

Read what other owners think about the 2014 Jeep Grand Cherokee Overland SUV.

5 star(35%)
4 star(11%)
3 star(13%)
2 star(35%)
1 star(6%)
3.4 out of 5 stars
17 reviews

Most helpful consumer reviews

1 out of 5 stars

Hideous support from Jeep, way to many problems!

mbooms, Clive, IA, 07/03/2014
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
I hav 2014 Jeep Overland V8, fully loaded and its a beautiful gas guzzler that drives pretty darn well.....when it works. It is 13 months old and has about 9500 miles, here is the problem list: The forward collision warning system goes off randomly, activating the brakes about half the time!!!! This is the worst problem I have, its unsafe, the vehicle will brake very hard when this … happens, I have almost been rear ended several times. It has been in the shop 6 times for this problem. FYI they replaced the camera/sensor, the part cost $1400 according to the warranty ticket!!! 5 other significant problems and Jeep customer service is horrid, its getting lemon lawed!! Update: still never a response from jeep,, traded it, lost a couple thousand but it was easier than fighting through a lemon law. Never fall for the nice exterior and interior, the vehicles are problem ridden POS's!! They continue to have safety recalls and arent getting better, resale value has certainly fallen.
3.25 out of 5 stars

Great Looking Car, Needs Help

jcoots, Cumming, GA, 07/06/2014
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
Leased a 2014 JGC Overland. Had it for a year & just traded it for an Acura. All in all, not a bad car. Comfortable, nice features (when they worked), sharp looking. Definitely opt for V8 or V6 (I didn't - mistake). Jeep has got to focus on overall reliability across the board. In particular is the technology. So unreliable. Would turn on car & no volume, navigation has no idea where I … am. Half the time couldn't change stations or adjust volume. UConnect is a waste. You get Yelp & Pandora for a fee (free on my teenagers Honda Accord). Navi input crazy slow. The wifi option is expensive & completely worthless. Transmission stinks. Step on accelerator & stand still for a few seconds.
2 out of 5 stars

TOTALLY DISSATIFIED

Kelly, New Hyde Park, NY, 10/26/2015
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
This is my first American car and after 22months and 20,000mile my water pump, disc brakes and now my cam lifters has to be replaced. Thank God the car is still under warranty. This car has too many repairs and recall which I didn't mention. For such a stylish looking and pricey car, I you would think since jeep has been at this for such a long time they would have made a better product. … Jeep doesn't needs these problems just correct them and you will be on top for a very very long time.
2 out of 5 stars

Grand Cherokee Overland: misery loves company

scaredofmyjeep, Washington, DC, 08/21/2014
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
Thought my problem were so unusual that I would get support til I read these entries. Transmission:Routinely refuses to change gear. Have to shift it into Sports mode and then back into regular mode to get it out of 1st gear; b. has started popping out of gear into neutral while the car is in motion and will not go back into gear. 2. Cruise Control doesn't work. 3. Engine light remains … on all of the time. 4.FCW cruise control and Select Terrain don't work even after module replaced 5. navsystem wanders off road constantly, 6. USB plug inop 7. phone periodically disconnects w/service alert 8.locked itself with key(and dogs) inside Ready to sell at a $10k loss. piece of junk.

Edmunds Summary Review of the 2014 Jeep Grand Cherokee Overland SUV

Pros & Cons

  • Pro:Strong and fuel-efficient engine lineup, including a new diesel V6
  • Pro:upscale interior
  • Pro:plenty of luxury and technology-oriented features
  • Pro:irrefutable off-road ability
  • Pro:outlandish SRT model.
  • Con:Typically more expensive than competitors
  • Con:stiff ride quality
  • Con:diesel engine is noisy when idling.


Full Edmunds Review: 2014 Jeep Grand Cherokee SUV

What’s new

The 2014 Jeep Grand Cherokee receives a host of changes this year. Highlights include a refreshed exterior design, a new 3.0-liter V6 diesel engine, a new eight-speed automatic transmission and an updated interior with new technology features.

Edmunds says

If you want a midsize SUV that does a little of everything, the 2014 Jeep Grand Cherokee is tough to beat. Its well-trimmed cabin is comfy for five, and it's one of the few remaining utility vehicles that can handle both off-road trails and daily commutes.

Vehicle overview

If you haven't been around a new Grand Cherokee in a while, you might be surprised when you slide behind the wheel of the 2014 Jeep Grand Cherokee. Previous versions of the top Jeep took hits for their excessive fuel consumption and general lack of refinement, but the Grand Cherokee has rebounded in recent years with significant improvements to ride quality, fuel economy and interior accommodations. It's one of our favorite midsize SUVs, and Jeep has made key updates for 2014 to address its few lingering faults.

The two biggest changes to the 2014 Jeep Grand Cherokee are its eight-speed automatic transmission and a new, highly economical diesel V6. Jeep has fitted the eight-speed automatic to every Grand Cherokee model, and its smooth, refined shifts are a welcome improvement over the lurchy, indecisive behavior we noted with the five-speed automatic previously offered with the base V6 engine. Better yet, the new transmission brings better fuel economy across the board.

The new turbodiesel V6 marks the first time the Grand Cherokee has had a diesel engine option since 2009. It provides the highest fuel economy of all the available engines, and its ample low-end torque makes it the best option if you're planning to tow or go off-road with your Jeep. The downside is that the diesel engine is more expensive than the JGC's V8, but our math tells us that difference is made up at the pump in about 35,000 miles. If you can handle the upfront cost, the diesel engine is an outstanding choice on the 2014 Jeep Grand Cherokee.

Although the current-generation Jeep Grand Cherokee is much more comfortable and civilized in everyday driving than older versions, it hasn't lost any of its off-road prowess. Jeep gives you several four-wheel-drive systems to choose from, and an optional off-road package provides an adjustable air suspension that can change the ride height on the 2014 Grand Cherokee from 6.6 inches for easy entry in garages with low vertical clearance to 11.3 inches for maximum ground clearance while on rough terrain. Alongside that, the Grand Cherokee's upscale interior continues to be a draw, and it's complemented this year by a new electronics interface with an available 8.4-inch touchscreen.

Add this up and you're looking at one of the best picks for a do-everything midsize SUV. The Grand Cherokee's closest competitor, the Toyota 4Runner, shares the Jeep's off-road aptitude, but it doesn't offer a V8 or diesel option, and its interior simply isn't as nice. The price tag on the JGC, however, typically exceeds that of the 4Runner or popular crossover SUVs like the Ford Explorer or Honda Pilot. In that sense, the Grand Cherokee is similar to the Volkswagen Touareg, which also has a high-end cabin and offers a diesel engine option (though the VW is tuned more for on-road performance rather than off-road pursuits). Like the Touareg, the 2014 Jeep Grand Cherokee feels as if it belongs in a higher class, and if you need or simply want all of its capabilities, you won't mind paying a little more for it.

2014 Jeep Grand Cherokee models

The 2014 Jeep Grand Cherokee is a five-passenger midsize SUV that comes in five trim levels: Laredo, Limited, Overland, Summit and SRT. Each is available with rear-drive (2WD) or four-wheel drive (4WD), except the high-performance SRT model, which is 4WD only.

Standard equipment for the Laredo includes 17-inch alloy wheels, automatic headlights, cruise control, foglamps, keyless ignition/entry, full power accessories, dual-zone air-conditioning, a tilt-and-telescoping leather-wrapped steering wheel, Bluetooth and a six-speaker sound system with a 5-inch touchscreen, a CD player, a USB port and an auxiliary audio jack.

The Laredo's optional Security and Convenience Group includes a power liftgate, remote engine start, a 115-volt household-style power outlet, heated front seats and a heated steering wheel. Also optional on the Laredo are 18-inch wheels, an eight-way power driver seat, satellite radio and Jeep's new 8.4-inch touchscreen display with voice command.

The Limited trim level includes the Laredo's standard equipment plus the contents of the Security and Convenience Group, 18-inch wheels, power front seats, driver memory settings, heated rear seats and a nine-speaker premium audio system.

With the Limited trim, two additional option packages become available: the Luxury II Group and the Advanced Technology Group. The Luxury Group II adds a panoramic sunroof, rain-sensing wipers, bi-xenon headlights, leather upholstery, ventilated front seats, and a power tilt-and-telescoping steering wheel. The Advanced Technology Group includes Forward Collision Warning, rear cross path detection, blind spot monitoring and adaptive cruise control. The 8.4-inch touchscreen is again optional, though it can also be fitted with a navigation system on the Limited.

The Overland model features all of the standard equipment from the Limited, plus 20-inch wheels, the 8.4-inch touchscreen with navigation and the contents of the Luxury Group II package. The Summit comes with the most standard equipment, as it includes all of the features from the Advanced Technology Group, along with a 19-speaker Harman Kardon sound system and polished 20-inch wheels.

The high-performance SRT model is equipped like the Summit model, but the panoramic sunroof moves to the options list. You also get an exclusive V8 engine, 20-inch forged wheels, LED running lights, an adaptive suspension, performance-tuned steering, Brembo brakes, a limited-slip rear differential, leather/suede sport seats and carbon-fiber cabin accents.

A Blu-ray-capable rear-seat entertainment system (with twin seat-mounted displays and HDMI and RCA inputs) is optional for the Limited, Overland Summit and SRT. The towing package that's standard on the Overland and Summit models is available as an option on the Laredo, Limited and SRT trims.

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Performance & mpg

Except for the SRT version, the 2014 Jeep Grand Cherokee comes standard with a 3.6-liter V6 that produces 290 horsepower and 260 pound-feet of torque. This is the only engine you can get on the Laredo, but two other engines are available on the Limited, Overland and Summit models: a 5.7-liter V8 rated at 360 hp and 390 lb-ft of torque and a turbocharged 3.0-liter diesel V6 that cranks out 240 hp and 420 lb-ft of torque.

The SRT comes exclusively with a 6.4-liter V8 that produces 470 hp and 465 lb-ft of torque.

All 2014 Grand Cherokees use an eight-speed automatic transmission. The Grand Cherokee SRT uses a heavier-duty eight-speed built to handle its more powerful engine. The SRT also features a specialized all-wheel-drive system tuned more for high-performance driving than off-road use.

Equipped with the standard 3.6-liter V6, the Grand Cherokee has EPA fuel economy ratings of 19 mpg combined (17 mpg city/24 mpg highway) with four-wheel drive and 20 mpg combined (17 mpg city/25 mpg highway) with rear-wheel drive (2WD). At the test track, a Grand Cherokee Overland V6 with 4WD sprinted from zero to 60 mph in a fairly quick 7.9 seconds. Maximum towing capacity for a properly equipped V6 Grand Cherokee is 6,200 pounds.

Jeep Grand Cherokees equipped with the optional 5.7-liter V8 get an estimated 16 mpg combined (14 mpg city/20 mpg highway) with 4WD and 17 mpg combined (14 mpg city/22 mpg highway) with 2WD. Towing capacity for Grand Cherokees with the 5.7-liter V8 tops out at 7,400 pounds. Fuel economy is vastly improved when you select the new diesel V6 engine, which is EPA-rated at 24 mpg combined (21 mpg city/28 mpg city) with 4WD and 25 mpg combined (22 mpg city/30 mpg highway) with rear-wheel drive. When equipped properly, towing capacity with the diesel is the same as the 5.7-liter V8. During Edmunds testing, a four-wheel-drive Jeep Grand Cherokee with the 3.0-liter diesel engine went from zero to 60 mph in 7.7 seconds.

The 2014 Grand Cherokee SRT returns an estimated 15 mpg combined (13 mpg city/19 mpg highway), a slight improvement on last year.

Non-SRT Grand Cherokees come with three available 4WD systems: the single-speed, light-duty Quadra-Trac I system (standard on the Laredo), Quadra-Trac II with a two-speed transfer case (optional on the Laredo, standard on Limited and Overland), and Quadra-Drive II with a rear electronic limited-slip differential (optional on Limited and Overland, standard on Summit). An adaptive air suspension (Quadra-Lift) and a driver-selectable traction control system that adjusts to different surfaces are also available (optional on the Limited, standard on 4WD Overland and Summit).

Safety

The 2014 Jeep Grand Cherokee comes with antilock disc brakes, stability and traction control, hill ascent control, hill descent control (optional on Laredo) front side airbags, side curtain airbags and active front head restraints. The Advanced Technology Group (optional on the Limited and standard on Overland, Summit and SRT) includes forward collision warning, rear cross-path detection and blind spot monitoring.

In Edmunds brake testing, a diesel 4WD Jeep Grand Cherokee stopped from 60 mph in 121 feet, which is a respectable distance for this class, while a 4WD Grand Cherokee with the gasoline V6 needed 133 feet, which is longer than average. Meanwhile, the last SRT model we tested stopped in 109 feet, a short distance but expected on an SUV with summer performance tires and high-performance Brembo brakes.

Government crash test ratings on the 2014 Grand Cherokee vary according to when the vehicle was built. Jeeps built before July 2013 earned an overall rating of four stars out of a possible five, with four stars for total frontal crash protection and five stars for total side crash protection. For Grand Cherokees built after July 2013, 4WD models receive an overall rating of five stars, while 2WD versions rate only four stars due to a lower rollover rating. However, all later-build Grand Cherokees earn five stars for both frontal- and side-impact crash protection.

In testing by the Insurance Institute for Highway Safety, the Jeep Grand Cherokee received the highest possible rating of "Good" in the frontal-offset, side and roof-strength crash tests. Its seat/head restraint design was rated "Good" for whiplash protection in rear impacts.

Driving

Even when equipped with the base gasoline V6 engine, the 2014 Jeep Grand Cherokee is plenty powerful. It also provides a quiet, comfortable ride and commendable stability around turns. The new eight-speed automatic transmission is a great addition, as it makes better use of the V6's power than last year's six-speed automatic, and shifts much more smoothly to boot. All in all, most shoppers will be quite satisfied with the base-engine Grand Cherokee.

If you're looking for better fuel economy, though, the new diesel-powered V6 is an interesting option to consider. Plus, the diesel's high torque output makes it ideal for big-league towing jobs and off-road use. Around town, the diesel V6 lurches and clatters quite a bit, but once it's up to highway speed, it's exceptionally quiet. Perhaps the biggest downside to choosing the diesel is the sheer weight of this heavy-duty engine: Diesel Grand Cherokees weigh considerably more than other versions, and this has a noticeable impact on the way the Jeep steers and handles -- it simply doesn't feel as precise or balanced when going around turns. In addition, our diesel Grand Cherokee test vehicle, which was equipped with the optional Quadra-Lift air suspension, wasn't especially comfortable or smooth-riding on rough city streets (though it showed good composure over larger bumps and ruts on the highway).

If fuel economy is not of particular concern, the 2014 Jeep Grand Cherokee SRT is a tower of power that accelerates and stops at rates that will impress even the most seasoned sports car driver. It's a sleeper performance vehicle if ever there was one, though its run-flat summer tires and aggressive suspension tuning result in a fairly stiff ride on city streets and highways alike.

Off-road, the Jeep Grand Cherokee is at the top of the mountain for its class. Trail obstacles and steep hills are easily dealt with regardless of which engine you choose (although the SRT version is built primarily for paved-road driving), thanks to the advanced four-wheel-drive systems and the Jeep's generous ground clearance.

Interior

The 2014 Grand Cherokee's interior looks similar to last year's, but there are some useful upgrades. The dash now houses a standard configurable 7-inch screen that can be used to display a wide range of information. We also like the center-mounted 8.4-inch touchscreen that's standard in all Grand Cherokees, except the Laredo. It features an easy-to-use interface and includes a Wi-Fi hotspot and smartphone app integration, including media apps from Pandora and iHeartRadio. It also houses the navigation system if you select that option. Sometimes it takes a few too many touch inputs to make climate control adjustments through the touchscreen, but apart from that minor complaint, the Grand Cherokee has one of the nicest interiors in this class.

While the Grand Cherokee has no third-row seat option, there's ample room for a family of four or five, and you can order up a significant amount of luxury ambience, including ventilated front seats and a new dual-screen, Blu-ray-capable rear entertainment system with an HDMI input. Backseat passengers should be pretty comfortable, as the Grand Cherokee offers up considerably more rear legroom than the Toyota 4Runner. With the rear seats in place, the cargo bay measures 36.3 cubic feet. With the rear seats folded down, the Jeep has 68.3 cubic feet of storage space.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2014 Jeep Grand Cherokee in Ohio is:

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