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Average Consumer Rating 96 Total Reviews
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Interior Design
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8 of 8 people found this review helpful
Update after 3 weeks of ownership. Shame on Chrysler!
By racing_s2k on
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
Took delivery of my new 2014 Jeep Grand Cherokee. Drove it less than a mile from dealer. Transmission would not shift out of first, and radio would flip continuously. Faulty steering column control sensor. Took 1.5 weeks for the repair. Drove it for a week and the dash lit up like a Christmas tree. Dealer said they could not duplicate the error. Searching forums, I found others have this problem. Faulty ABS module. The dealer contacted Chrysler at my insistence, who said the ABS module is bad. It is on national B/O. I have been a loyal Jeep customer for years. Just know you are beta testing this vehicle. Never again!! Chrysler said they will not cover a rental, to make matters worse.
Favorite Features
The outside looks good, but who cares if it is junk.
Suggested Improvements
Recall this vehicle and stop selling it until you get the kinks worked out. Chrysler should cover loaners for service under warranty without having to open a case with their customer care center and have it elevated.
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