2014 Jeep Grand Cherokee Consumer Review: Safety Issues
ADVERTISEMENT

2014 Jeep Grand Cherokee - Consumer Review

Average Consumer Rating

143 Total Reviews

Limited 4dr SUV (3.6L V6 FFV 8-speed Automatic)

ADVERTISEMENT
Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display
Performance
Comfort
Fun-to-Drive
Interior
Exterior
Build Quality
Reliability Value
20 of 32 people found this review helpful
Safety Issues
By stan90 on

Vehicle

2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)

Review

I leased a 2014 Grand Cherokee Limited in November, 2013. It has a variety of problems some of which are serious safety issues that both the dealer and Chrysler choose to ignore. The transmission lags and lurches and makes periodic clanking noises. Worse than that, mine has twice run up engine rpms while I was breaking to stop - a serious safety issue. The electronic shifter offers no advantages. but rather is distracting (requiring a look down to verify what gear you are in). During an emergency situation I needed to stop and quickly shift into reverse to avoid a collision. Using this shifter created a delay that almost killed me. Several other problems none of which are fixed.

Best Features

The interior is pleasant and comfortable. The appearance is good as well.

Worst Features

Design problems like the electronic shifter and the poor visibility created by the side mirrors need to be addressed. But a bigger issue is the Chrysler attitude. I am not the only person who has experienced the problems listed above: however, both the dealer and Chrysler do not take any of them seriously and outright choose to ignore them. As an example, even though I am by far not the only person who has experienced unprovoked run away acceleration during braking, they refuse to believe that it happened unless I can make it happen during a dealer service visit. Chrysler needs a whole new attitude.
Recommend (20) (12)
Report it
Comments (0) Post a Comment
ADVERTISEMENT
Post a Comment

You must be signed in to post a comment.

Register

Nearby Inventory Zip Code UPDATE
 
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411