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I wish the software was the issue, but sadly it isn't. Jeep has even replaced our entire UConnect System (computer and screen) for us with no luck. The new system is having the same problems. We aren't having quite as many problems as before, but still enough to cause a lot of issues. The Jeep is scheduled for another service tomorrow (9 October) to see what else can be done...If Jeep can't offer an actual fix after tomorrow we are going to file a Lemon Law complaint with the Attorney General. We already more than meet the criteria in our state.Report it
Which software version is your UConnect running? if below 13.19, then it needs to be updated to 13.19, or wait a few weeks for a much newer version. These can be downloaded from the Internet and loaded from a USB drive or SD card, and the proces is very simple.Report it
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