Used 2014 Jeep Grand Cherokee Consumer Reviews
Used Grand Cherokee for sale
1...
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Great car but trans lever is horrible!
Phil, 07/20/2016
updated 07/24/2023
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
173 of 175 people found this review helpful
Just got the car this week. Our old 99 grand Cherokee was on life support. The 99 had served its purpose, hauling, towing, winter driving, but had been troublesome from day one. Reads lots of reviews and it appears things have improved. Got a 2014 with 28k miles, v6, 4wd. Drives nice, quiet, plenty of power and tows our boat very well. Loads of nice features. The car has a heavy, solid feel. But the damn shift lever! What is that about? It's a ridiculous design and it takes total concentration to get the thing in D or R. Maybe we'll get used to it in time. Update Have put about 10 k miles on this car. Still hate the shift level and the fussy dash screen for climate, radio controls. The screen died and dealer had to reprogram the thing. Great car for traveling, hauling and towing. Base v6 and 8 speed trans are excellent match. Very solid car, no squeaks or rattles, very quiet cabin. At 70 mph the car is quiet as a tomb. We have the base model, didn't want all the confusing and troublesome digital stuff but memory seat adjustments would be nice as wife and I are so different in size. Otherwise the car is very nicely equipped for a bottom line model. I would recommend this car. Interested to see how it holds up long term. Pretty good so far. Update About 30 k miles now. No problems. Car is still solid, no problems, squeaks or rattles. Still impressed with base power train, V6 with 8 speed TRANS works flawlessly. Still do not like fussy shift lever and touch screen for climate and sound system, but would highly recommend this car. Great for towing and traveling. Update: About 42 K miles now. Just got a recall,for cruise control fix, reprogram the module. No other problems. Still really dislike the shifter. This is a great car for towing, hauling, traveling but it does feel big and heavy. For around town driving I prefer our Chevy equinox. Update: The Jeep is used mostly for towing our boat which it does easily, probably 3000 lbs. The base v6 and 8 speed trans is a surprisingly stout drive train. I put snow tires on in the winter and it does great in northern Michigan. Just now getting an annoying rattle in the dash somewhere but otherwise no problems. Still hate the fussy shifter and dash touch screen. It’s like trying to text while driving to change the HVAC settings. Update Jeep has about 50 K miles now. No problems. Just took 1200 mile trip, car performed flawlessly. Still hate fussy dash, shifter and keyless ignition but no escaping that junk in cars now I guess. Still impressed with base v6 power train. It will haul ass on the slab and tows like a truck. Update 1-22-23 Jeep is still doing great. No problems Use it for towing and long trips. Have come to really appreciate the flawless drive train. Eight speed tranny shifts seamlessly.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Fluke or Flaw?
konigstiger, 06/18/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
30 of 30 people found this review helpful
Bought brand new on April 5. While driving home, 'Service Air Suspension System Immediately' light went on. Returned it, it was 'fixed', on way home it again went off, and kept going off, sometimes 3-4 cycles worth. Back to dealership. When dropped off, had 1060mi on it, 360 of which were spent back and forth for repairs. They have had the Area Tech look at it, and also gotten the Engineering & Parts Development Dept's involved, as well as the company that designed the suspension system. No luck, Has been there a combined 3 weeks for same problem. Beware: When Jeep has problem, it becomes yours too. Case is now in hands of settlement team, but nothing is moving forward. Can you say lemon?
Get me out of this mess!
Jeff Shepherd, 03/25/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
68 of 71 people found this review helpful
I am considering standing outside my local Jeep dealership with a sign that reads " talk to me before you buy a Grand Cherokee" I have had electrical issue after electrical issue, transmission, all exterior lights quit working, wipers come on randomly,climate control either hot or cold, fuel cap would not open,random check engine light which could not be duplicated at dealership,five factory recalls, still waiting on parts for two of these. they always tell me there were software updates for this vehicle but I have no way of knowing these updates exist because Jeep is not required to notify you, so unless you are back at the dealership for routine service the updates are never done. GRRRRRR!
Great looking, not so great to drive
dpkimball, 04/03/2014
updated 10/03/2016
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
75 of 80 people found this review helpful
We leased our Grand Cherokee in June 2013, and so far have not been impressed. Granted, the car is great looking, comfortable, and the interior is top notch. That being said, the transmission in this car is a nightmare. Shifting up and down through gears 1-3 is like riding in car with a 16 year old kid that is learning to drive a stick shift. It slams and lurches in and out of gears, almost to the point of being embarrassing when we have friends or guests in the car. It never seems to know what gear it's supposed to be in while driving. I'm glad I leased, and that in two years I'll be able to hand over the keys to the dealer instead of being forced to keep this car long term. It's already been in twice for multiple warranty issues. UPDATE: we ended up buying out our lease 9 months early and traded the car in for a Toyota 4Runner. Too many warranty issues, many of which we were stuck on a waiting list for parts. Couldn't be happier with the 4Runner and happy to be rid of the Grand Cherokee. We were so excited when we bought the Jeep, and it was a colossal disappointment. UPDATE 2: So happy to have the Jeep gone and the 4Runner in my garage. Ten months of ownership into having the 4Runner and couldn't be happier.
- Performance
- Interior
- Comfort
- Reliability
Faulty Transmission
swags727, 02/23/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
40 of 42 people found this review helpful
This vehicle has great potential. This Jeep could be great and has many likeable and commendable attributes. This Jeep has two issues; one rather substantial. The Audio/Nav system is basically the electronic brains of the vehicle and it has bugs, lots of bugs. The bigger issue is the transmission, it is awful. Perhaps it's not widespread (I hope it's not) and it's just my particular jeep but I have never driven a more balky transmission. It lurches, it has delays, it feels like their is a disconnect between the pedal and acceleration. In summary it is the opposite of smooth :( If it is fixable, I'll be overjoyed...If not, extremely disappointed.
1...