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Bought 2014 Grand Cherokee on Dec 21, 2013. !8 days later it was flatbed towed out of my home garage. It would not shift into reverse. Been back at dealership for 2 wks awaiting a whole new transmission to be installed. We were kicked up to corporate Resolution team after expressing our dissatisfaction. Recieve virtually no communication with dealership or corporate. Advised by Resolution rep that we should "consider purchasing the extended warranty". Really?? We want our money back on this poor quality, non-reliable vehicle.Report it
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