2014 Jeep Grand Cherokee SUV Consumer Reviews | Edmunds
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2014 Jeep Grand Cherokee SUV - Consumer Reviews

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JGC 3.0 deisel 6 months, 11,000 miles, no complaints
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Mark Johnson
on

Vehicle

2014 Jeep Grand Cherokee SUV Overland 4dr SUV 4WD (3.6L 6cyl 8A)


Review

Ive had the JGC Overland 4x4 with 3.0 diesel for 8 months, and have no complaints. We go back and forth from the Bay Area to our house in Tahoe once a month and Im amazed how good the mileage is. I love the diesels torque. Great gas mileage and power. The tranny is as smooth as silk (Yes smooth.. No clunking) and the paddle shifters are very nice in the mountains. Weve used the snow mode a few times and it gives me a real sense of confidence. I did get a safety recall notice and brought in in last week, and had the work done. I was a little surprised when I went there that there were 8 flash updates required. But it has sophisticated computer system in it, so I should not be surprised.


Best Features

diesel baby!


Worst Features

Harmon Cardon system as an option on all trim levels


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Book by its cover
7 of 7 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By wileescott
on

Vehicle

2014 Jeep Grand Cherokee SUV Limited 4dr SUV 4WD (3.6L 6cyl 8A)


Review

So this is my first American car. They did not provide a diesel option for the drive train but that is the model I have. This car has been problem after problem and I am selling it after only one year. Jeep you have really screwed up this model. The latest problem is the DEF injector is made of plastic, located on the bottom of the car and broke right off. You screwed up that part design and location so bad that the parts are on backorder with no known delivery date. So my first American car is being offloaded with a significant loss to me as your design is not reliable. The drive train is where this car is really lacking to pathetic. The drive train has a great deal of lag. Almost dangerous


Best Features

Very nice interior design. Great ergonomics, quality here is excellent. Nice job interior design team. High marks! Wouldn't change a thing.


Worst Features

If you market to a rugged, offroad crowd, you have to design a rugged vehicle. Use the Xterra as a rugged benchmark. Your design is not rugged and has serious reliability issues with the diesel drive train. Even if you do keep my butt warm or cool, if you can't get me home, I'm not interested. I'm taking a big money hit to get out of this vehicle. My dealer is offering me a non-sympathetic lower than Kelly Blue book offer but this experience was enough to make me steer clear of the Jeep GC models.


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Honest Grand Cherokee Review
5 of 5 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By forestlake
on

Vehicle

2014 Jeep Grand Cherokee SUV Limited 4dr SUV 4WD (3.6L 6cyl 8A)


Review

Ours: 2014 Limited 4x4, Diesel, Trail Rated, Adv Tech pkg (loaded). Many electrical problems & after 5-mo in service is being bought back under MI lemon law. But we're lucky: came to find that "using" this car was very frustrating. The touchscreen is dangerous to use when driving vs physical buttons/knobs. Just turning on heated seats takes 3-4 steps. Climate controls? More steps. Eyes are constantly searching for controls & impossible to see what's "on" just at a glance. Also, front field of view is somewhat limited. Paddle shifters always in the way. There's no feel in the shifter (try doing a 3-point turn in the city). Always accidentally hit buttons on wheel when turning in reverse, too.


Best Features

Liked the air suspension, however, it was very, very noisy. Though we liked the automatic lowering when in park, we have to believe that this will eventually break. Just a feeling. The dash guages/display is outstanding. Really liked how you could configure it to just have a big number for showing your speed right in the middle - excellent use of tech (as opposed to the main touchscreen which is a really horrible use of tech).


Worst Features

Bring back physical controls for climate operations. Currently, half of the controls are in the touchscreen, and half are physical buttons on the dash. But strangely, those on the dash are probably the least used options. Also, heated/cooled seat operations should be on the dash (or how about on each door!). It's inexcusable that in the back seats you can quickly and easily, almost without looking, turn on/off the seats, while in the front you risk getting into an accident even if you're just curious to see what setting the seats are on. Tech for tech's sake is note a good idea. Bring back physical buttons and knobs that reduce the number of steps it takes to do something. Simple.


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My 500-Day Experience With A 2014 Grand Cherokee Laredo 4x4
5 of 5 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By cleartext
on

Vehicle

2014 Jeep Grand Cherokee SUV Laredo 4dr SUV 4WD (3.6L 6cyl 8A)


Review

Bought a new '14 Jeep Grand Cherokee Laredo 4x4 in late '13 and traded it in Feb-'15 at 25k miles. Here's my (roughly) 500 day experience. The issues. 1-Transfer case seal fluid leak. 2-Heat/AC temp control either blazing hot or ice cold. 3-Check Engine Light four times before fixed. 4-Clunking of rear suspension. 5-Interior tailgate panel kept popping off. 6-Exterior tailgate handle crooked not flush Jeep said factory defect but wouldn't fix. 7-Radio / Climate control unit locked up periodically. 8-began hearing strange noise from gearbox. 9-constant recalls. 10-overly complicated climate controls. That said, there were many things I liked - see next section.


Best Features

Looks really sharp. Excellent engine power and the 8 speed transmission was very smooth. The automatic 4 wheel drive made for a very stable drive on slick roads. Smooth ride even on rough roads. No interior rattles like so many vehicles these days. Liked the cap-less fuel filler. Digital speedometer and other displays were sharp. Better than average cargo capacity .. the fold down front passenger seat handy for hauling up to 8-9 foot long items. Push button start nice. I'll also say the Jeep dealer was very responsive and took immediate care of all issues I noted in the review.


Worst Features

Simplify. Having owned a few jeeps over the years, would suggest Jeep keeping some of the modern improvements, but not try to be what it isn't intended to be ... a luxury car. Bring back the old school boxy pre-2001 Cherokee Classic with it's refreshing simplicity and legendary reliability ... and not only would you have a backlog of pre-orders, you'd win me back from Toyota. Flip side, I don't run Toyota, so will leave the logic to the experts =) To have the issues I experienced with a brand new off the lot Grand Cherokee, and up through 25k miles, makes me shudder to think the issues the vehicle might have at a mere 50 or 100k miles. Good bye Jeep, do hope we meet again someday.


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Never Again
5 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By colorado_4x4
on

Vehicle

2014 Jeep Grand Cherokee SUV Overland 4dr SUV 4WD (3.6L 6cyl 8A)


Review

The most frustrating ownership experience in over 50 years of car ownership. My Grand Cherokee is a 3.0 diesel. Minor irritations would include the frightening suspension clunking when the ride height is set to maximum, but my major issue is service. Or to put it more plainly, the terrible service. Like other owners, I am constantly required to go to the dealer to get the computer 'scanned'. The number of 'codes' is always overwhelming, and the dealer is ALWAYS at the mercy of the factory for instructions as to how to correct the problems. I never get my car back the same day, Sometimes it is two weeks, or more.


Best Features

It's a good, comfortable 'luxury' SUV


Worst Features

We have passed into the age where the dealer's technician has to be guided by the factory, and in Chrysler's case the factory isn't on-line. My problems with Chrysler's service on this vehicle are not isolated ones. The combination of slow technical response from the factory, and delays in the factory shipping parts is deadly. It's a nice car, but you had better have a back-up, and don't take it out of town!


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