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Used 2012 Jeep Grand Cherokee Consumer Reviews

3.7 out of 5 stars
55 reviews
1...

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Pros
Cons
4.5 out of 5 stars

Over all great vehicle

jasonjcgl, 06/25/2013
2012 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
25 of 26 people found this review helpful

After driving this car for 9 months and nearing the 10,000 mile mark I have to say that I am very pleased. I have driven in almost every condition imaginable. In the snow it drives effortlessly with no trouble at all, in the mud it performs very well and will get through without any hesitation, on dirt roads the handling is flawless, and in the water no issues arise. After going on 4 road trips so far, I have to say it is excellent for traveling! The ride is super smooth, steering is amazing, and the cabin is extremely quiet. In terms of gas mileage, on the highway I average around 25mpg but have gotten up to 27mpg and in the city I average 18mpg. Over all this is an amazing vehicle!

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3 out of 5 stars

great car but one MAJOR problem

Mark, 07/21/2015
2012 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 5A)
84 of 93 people found this review helpful

My 2012 Grand Cherokee overland has been a very good SUV. Drives well, I like the looks, is comfortable and roomy. My issue with the car is that at about 40K miles the dashboard started to bubble and warp. Though I have an extended warranty, the deal (Rairdon of Kirkland, WA) says that they will not fix. So, I'm stuck with a car that looks good from the outside and but is hideous on the inside. I would not buy another 'luxury' car from Jeep, they clearly don't know how to make them and are not willing to stand behind their product.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
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4.75 out of 5 stars

HEMI 4x4

db1988, 05/04/2015
2012 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
44 of 48 people found this review helpful

After driving a Hummer H2 for several years, it was time for something new. I wanted a V8 4x4 SUV, and debated between a Tahoe and a Grand Cherokee. I am certain I made the right choice with the Jeep. I used to think the h2 was nice to drive, but the Jeep is a whole new experience. Much more comfortable, it has all the options (plus more) that the hummer did, and it is a little easier on gas. I have a fully loaded Laredo (Black on Black), and I could not be happier with the vehicle. It drives exceptionally well, has plenty of power, and looks sharp. It has had a few recalls..no big deal. Take it to the Jeep store and they are happy to take care of it. No major issues at 60k miles.

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3 out of 5 stars

The recalled relay was the issue NOT the fuel Pump

gigi, 04/26/2019
2012 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
20 of 21 people found this review helpful

I really loved my Jeep GC laredo. I had the key issue (one still doesnt work), dealt with the various recalls, including the "Relay". then the senor in the petrol tank issue came up and cost me $900+ to repair at the dealership in ATL. This issue which would slow the vehicle down in mid-drive that was VERY scary!! So the last couple months a new issue started - press the start button, all the lights would come on etc.. but car wouldn't start, kept fighting to start. No engine light came on to indicate there was an issue. I took it to the dealership, they hooked it up, diagnose the issue that i needed my " fuel pump replaced". That job too would cost $900+ ..( the jeep has 90k miles, the PT warranty/ and my extended Mopar Warranty expired in July 2017) So this last weekend, (easter) the car just wouldnt start - kept trying to start but nothing - I had to get it towed. But not to the dealership. I decided to take it to a reputable independent mechanic. What he found out was the "recalled relay, that was replaced by Chrysler Dealership in 2016" was the issue and NOT the fuel pump. he went over the Jeep and they said since it was a recall replacement the relay was not under warranty, but what was odd they said they couldn't sell a new mopar relay.. so he went an bought one at mechanic supplier.. changed it and BAM the Jeep Starts ... so if you are having this issue... be sure to ensure they check the relay.. ($200 job) verses replacing a good fuel pump ($900+) job....

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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2 out of 5 stars

Wish I never bought it

Brittany Yaeger, 10/18/2016
2012 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
62 of 70 people found this review helpful

I loved my 2012 certified pre-owned Jeep once I made the switch from my small little mini. I was expecting far less problems/issues than I was having with my Mini. That wasn't the case, I have only had the car for 2 years and have been in and out of the dealership for repairs. It is always something, one year in- my keys stopped working, had to get the car towed (and pay for the tow) to the dealership. They said the keys malfunctioned- it would be $675 to replace. Why did this happen? Their response, these things just happen. Great. Then my windshield wiper fluid nozzles broke (never experienced that before...quoted me $200 to fix, yet the part is $8 bucks...I will deal with myself) Now some nozzle is messed up in my engine $3,200 to fix and it's not covered by my top of the line warranty. Getting rid of it right away. Too many issues, too expensive- oh and when your car is at the dealership, good luck finding a way to get around for days at a time, no loaners and shuttle only up to 10 miles from dealership. What a joke.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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