2012 Jeep Grand Cherokee SUV - Consumer Reviews

Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display

Average Consumer Rating 11 Total Reviews
Write a review

View reviews for a specific Grand Cherokee model:
Sort by:
Overland Leather Dash Warped and Blistered
By jabaseball on 07/02/14 08:44 AM (PDT)

Vehicle

2012 Jeep Grand Cherokee SUV Overland 4dr SUV 4WD (3.6L 6cyl 5A)

Review

I bought this car in January of 2012 and by November of that year notice some minor bubbles in leather dash. By mid summer of 2013 it was very noticeable and by early spring of 2014 it was ridiculous. Warps, bubbles, waves in the leather and the plastic inserts. I drive a lot so I was beyond 36K miles by the time I complained though the car has only been in service 26 months or so and mileage has nothing to do with the dashboard disaster. So far the dealer will only respond that it is out of warranty. Other than the dashboard and some minor complaints about paint quality on the non-metallic body parts, the vehicle is excellent.
Read the full review


2 of 2 people found this review helpful
Really Like my Grand Cherokee Laredo 4X4
By carolina_gator on 11/07/13 13:13 PM (PST)

Vehicle

2012 Jeep Grand Cherokee SUV Laredo 4dr SUV 4WD (3.6L 6cyl 5A)

Review

After 7 months I have 42,000 miles on my Jeep and still enjoy driving it. The V6 delivers almost 24 mpg on interstate using no ethanol gas, but loses at least 10% on gas with ethanol. Although it has as much horsepower as my Yukon, it has significantly less torque and the V6 works much harder to pull a 23 ft boat and trailer weighing almost 5600 lbs. The ride quality is very good and no warranty issues other than a completely dead battery in the first month. The 5 speed tranny upshifts smoothly but downshifts in and out of 4th gear frequently when encountering moderate grades, which is annoying. Overall, I am pleased with the vehicle and would recommend a Grand Cherokee.
Read the full review


1 of 1 people found this review helpful
Over all great vehicle
By jasonjcgl on 06/25/13 11:22 AM (PDT)

Vehicle

2012 Jeep Grand Cherokee SUV Laredo 4dr SUV 4WD (3.6L 6cyl 5A)

Review

After driving this car for 9 months and nearing the 10,000 mile mark I have to say that I am very pleased. I have driven in almost every condition imaginable. In the snow it drives effortlessly with no trouble at all, in the mud it performs very well and will get through without any hesitation, on dirt roads the handling is flawless, and in the water no issues arise. After going on 4 road trips so far, I have to say it is excellent for traveling! The ride is super smooth, steering is amazing, and the cabin is extremely quiet. In terms of gas mileage, on the highway I average around 25mpg but have gotten up to 27mpg and in the city I average 18mpg. Over all this is an amazing vehicle!
Read the full review


Overall a very happy owner.
By mowog2 on 03/04/13 18:14 PM (PST)

Vehicle

2012 Jeep Grand Cherokee SUV Overland 4dr SUV 4WD (3.6L 6cyl 5A)

Review

We have had this vehicle for 14 months and 40,000 miles. So far both the puchase and ownership experiences have been good ones. Power with the V6 requires lots of RPM's as a small V6 is propelling a 5000+ pound vehicle BUT, the upside is that same 5000+ pound vehicle getting on average about 23 MPG at 70 MPH on the highway. A downside is the navigation system which is near useless and best plan on having a Garmin mounted to the windshield...!!! Our only warrantable item was a new seat covering on the driver's seat due to premature wear....quite the hastle getting the right material from Jeep Service Parts and thank heavens for a great servicing dealer in Auburn, Indiana. Happy owner...!!!!!
Read the full review


14 of 30 people found this review helpful
I will never buy another Chrysler product again.
By joemags1 on 02/08/13 13:29 PM (PST)

Vehicle

2012 Jeep Grand Cherokee SUV Overland 4dr SUV 4WD (3.6L 6cyl 5A)

Review

I made the mistake of purchasing a 2012 Jeep Overland in Colorado. This vehicle certainly falls short of that is it the most awarded SUV, as I now think that Chrysler hands out its own awards. With a hemi installed, expect to get an average of 17 miles per gallon city and highway combine. The NAV system is poor at best; I had trouble with it from day one as it would lose memory. I just had the radio replaced with no guarantee from the dealer that this will correct the issue. The one item that bugs me the most is the lack of quality of the exterior chrome, or should I say chrome coated plastic. With only 5000 miles on my truck, and after the very first exposure to the snow treated road
Read the full review


1 of 1 people found this review helpful
Solid vehicle, happy with my choices
By xsmojo on 01/14/13 09:01 AM (PST)

Vehicle

2012 Jeep Grand Cherokee SUV Overland 4dr SUV 4WD (3.6L 6cyl 5A)

Review

I had a 2012 4x4 v8 for a year and it was great overall. The cons: MPG not so good, the Nav system is difficult. I have since fixed part of this by trading for a 2013 v6. Now the MPG is better. The power is acceptable too, I was surprised. I recall the 2011 v6 seemed to lag but mine has done this. Now if we can just get the newer Nav from the 300 it will be a great vehicle package.
Read the full review


11 of 18 people found this review helpful
My First Jeep - My Last Jeep
By lr3looser on 12/18/12 15:45 PM (PST)

Vehicle

2012 Jeep Grand Cherokee SUV Overland 4dr SUV 4WD (3.6L 6cyl 5A)

Review

I own a $47,000 Cherokee Overland & found through a minor issue that Jeep customer care has protocals they follow regardless of cost or inconvience inflicted on the customer. This is the 1st Jeep product I ever owned and will be the last. Jeep sent me a software and map upgrade complimentry to me. Trying to install the map upgrade I found the vehicle vin number is not loaded in the nav system, thus it will not load the map upgrade. No dealer in Chicago has heard of this nor knows what to do to fix it. Jeep customer cares resolution is to bring the car to a dealer and experiment trying to fix it. No idea what may happen, how long it takes and no loaner read page 4 of the owner manual!
Read the full review


14 of 18 people found this review helpful
This is one phenominal vehicle!!!
By hendy on 08/31/12 13:18 PM (PDT)

Vehicle

2012 Jeep Grand Cherokee SUV Limited 4dr SUV 4WD (3.6L 6cyl 5A)

Review

I have owned many vehicles in my lifetime (too many according to my wife!) but this is by far my favorite. After 16,000 miles I have not had a single problem. My high on the highway is over 25 mpg and I get around 20 in the city. Often I run ethanol in it to be a little green but MPG drops quite a bit. The car is unbelievably comfortable and rides like a dream. This summer we took it on a 16 hour trip and felt great when we arrived (as good as we could have been). It is very quiet, has a great entertainment system and looks fabulous inside and out. I am amazed at the comments I receive from people about how nice it is. There is not much to not like about it.
Read the full review


2 of 2 people found this review helpful
Limited with the Altitude package
By tombro65 on 08/23/12 04:55 AM (PDT)

Vehicle

2012 Jeep Grand Cherokee SUV Limited 4dr SUV 4WD (3.6L 6cyl 5A)

Review

Short and simple, This was a good purchase! Thanks to all the help from this website I made my decision to purchase this Jeep, and so far the vehicle has exceeded my expactations. I am getting 24.3 mpg on the highway, and 20 in city. I purchased the Altitude package that I get tons of compliments on (first compliment was a total stranger who said, "thats one sinister looking ride") I have zero regrets buying my jeep
Read the full review


4 of 31 people found this review helpful
Great car!
By anhdao on 08/22/12 14:47 PM (PDT)

Vehicle

2012 Jeep Grand Cherokee SUV Laredo 4dr SUV (3.6L 6cyl 5A)

Review

My husband purchased this car earlier this year and we are so pleased with the updated design of the Grand Cherokee. Comfortable, runs smoothly, great family car, and the overall value is great in comparison with other luxury cars.
Read the full review


ADVERTISEMENT
Nearby Inventory Zip Code UPDATE
 
ADVERTISEMENT
ADVERTISEMENT

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2012 Jeep Grand Cherokee Suv in VA is:

$144 per month*
* Explanation
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific