Vehicle2011 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 5A)
ReviewPurchased a Jeep Overland only to find that the suspension produces a very loud 'bang' noise upon recoil when going over a pothole or bump. This is on all 4 wheels and Chrysler and the Dealership acknowledge the issue in both 2011 and 2012 models and say it's a 'characterisitic of the vehicle'. Can you believe that? This is supposed to be a vehicle that can 'take you anywhere'. Chrysler acknowledges the problem but won't fix it. See for yourself...take one for a test drive and go over a speed bump or ride off a curb...it's simply shocking!!!!! Don't buy one...
Worst FeaturesNew suspension...but they said they won't do it or issue a recall!!!!!! And they call that customer service!!!!
on 02/19/12 16:57 PM (PST)
Why are you driving it off a curb and who cares if it makes noise when you drive it off a curb as long as it works? Maybe the noise you hear is the botom of the vehicle hitting the curb!Report it
on 03/26/12 11:25 AM (PDT)
I've had my 2011 JGC a little over 1 year and have over 40K miles on it. Live in rural Alabama, extremely rough roads - still not familiar with the lound "bang" noise you mentioned. The key fob problem - take to dealership & they will warranty replace the keys & upgrade the computer. Since then, I will occasionally get the key left car beep, but usually my key is in my purse under something when that happens.Report it
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