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8 of 8 people found this review helpful
2011 JGC Key Fob Issues
By csummers1 on
Vehicle
2011 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 5A)
Review
Bought our new 2011 JGC in Oct 2011. The key fob is not recognized so it won't unlock or start. When you press unlock on the key fob, nothing happens. We tried using the hidden key inside the fob to unlock the door, but all that does is set off the alarm. The vehicle goes into security mode and there's nothing we can do until it's ready!!! Owner's manual says remove the start button and insert the key fob to start the vehicle and take it out of alarm mode, but that doesn't happen. It's locked down! It's been in the shop 3 Xs with no results. We think we have a lemon...still waiting to hear back from Chrysler. In the shop for 3 weeks now while we wait to see what Chrysler is going to do.
Favorite Features
Other than this major key fob problem, we love our Jeep. It rides great, drives great and we are satisfied with everything else about it. The only reason I rated it bad on exterior is because there is a factory flaw in the paint on the hood. It's been repainted, which makes us very angry! Come on - brand new vehicle with a repainted hood...
Suggested Improvements
Fix the key fob problem! We are tired of messing with it and tired of being stranded. It may work fine one minute, but not the next. We are completely frustrated at this point. We bought a new vehicle for reliablility - we do not have that with our Jeep.
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