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Average Consumer Rating 152 Total Reviews
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Performance
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Value
Fun-to-Drive
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Ruined on Mopar products
By loveanicecar on
Vehicle
2007 Jeep Grand Cherokee Laredo 4dr SUV (3.7L 6cyl 5A)
Review
Drive it for a week prior to purchasing, you will change your mind if coming from a GM vehicle. This is the second Chrysler product I have owned and the second I have been unhappy with. For the 2nd time since 08/07 I have had 'gear shifter' problems and is in the shop to have it replaced again. Unlike GM dealerships and their catering to customers while their vehicle is in for service I was handed a lowest of the line Jeep Patriot as a loaner. Just goes to show how much Jeep appreciates their customers. I will NEVER purchase another Chrysler product once I get rid of this one. From GM to Chrysler is like going from luxury to ghetto in my opinion.
Favorite Features
Navigation but you can get that on any vehicle. Turning radius is good.
Suggested Improvements
Transmission. Fuel economy. Customer service satisfaction.
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By jeep32
on 01/31/11 18:44 PM (PST)

you are lucky to get the Patriot as a loaner......my jeep is sitting at the dealer with broken transmission for over a week now (warranty repair). Delear and chrysler refuse to provide a loaner....called chrylser three times, the only reply I get is "you should have bought service contract" Worst customer service ever.........

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