Used 2003 Jeep Grand Cherokee SUV Consumer Reviews | Edmunds
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2003 Jeep Grand-cherokee - Consumer Reviews

2003 Jeep Grand Cherokee SUV

Average Consumer Rating

159 Total Reviews

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Read all the facts before you buy!
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Matt
on

Vehicle

2003 Jeep Grand Cherokee SUV Laredo Rwd 4dr SUV (4.0L 6cyl 4A)


Review

This was my first significant buy when it comes to an SUV and it was the BIGGEST mistake I could have made. I have owned the Jeep for 29 days and it has made 4 trips to the repair shop! Many difficulties with it not starting up, but just cranking and cranking. The shifting from Park to either Reverse or Drive is a real hard shift and makes me wonder if there are problems with the design with the transmission. The reliability for Jeep is garbage! I use to own a Jeep Wrangler and I was a die hard fan of Jeep…not so much anymore. I am taking mine back and buying a Nissan Xterra. Read all the other reviews and you too will see there are many problems. BEWARE!!


Favorite Features

Exterior design is really sharp with the BMW like headlights. Very comfortable on long drives. Enough gadgets to keep you happy while driving.


Suggested Improvements

QUALITY AND RELIABILITY! Gas mileage of course, but hey, it is an SUV. Sound system actually seemed pretty weak compared to what others had been saying. The normal wear and tear items seem to break down at a fast pace.


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I'm done with it
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By steve
on

Vehicle

2003 Jeep Grand Cherokee SUV Laredo Rwd 4dr SUV (4.0L 6cyl 4A)


Review

This vehicle spends more time in the shop than it does on the road. I think they have a sensor that goes off at 37K miles that permits every functional system to go wrong with the car. I have spent $2500 in the past 16 months (given - tires & brakes were $900 of it) and I have little confidence that the end is near. This is the second Jeep I have owned & I have no idea why I was so stupid to buy another one. From here on out, I will only buy Toyota or Honda vehicles. American cars are just not worth the headache.


Favorite Features

None.


Suggested Improvements

Blow these cars up & start over. Sell the company to a Japanese manufacturer and be done with it.


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staller!
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By dan
on

Vehicle

2003 Jeep Grand Cherokee SUV Laredo 4WD 4dr SUV (4.0L 6cyl 4A)


Review

Extremely comfortable, but terrible car overall. I should have listened to the reviews before I bought it - it kept stalling on me, the dealers don't know what to do, and it's too late to declare it a lemon. What a terrible vehicle - BEWARE! Chrysler/Jeep has not completely worked out all the kinks in this car, most importantly with the engine. This car is extremely dangerous to drive - I stalled out once on the highway and once in the middle of traffic, other times at the bank or while turning to park my car. DO NOT PURCHASE THIS VEHICLE - the ridiculous maintenance fees are bad in themselves, but even worse when they don't fix the problem.


Favorite Features

Comfort, cd player, heated seats, sunroof.


Suggested Improvements

Get a good engine. No really, this one is terrible and if I could, I would sue Chrysler/Jeep for allowing me to drive around in a car that could have gotten me killed if it hadn't been for the brakes in the car behind me. What a horrible car.


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"Cheap" Grand Cherokee
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Jimmy
on

Vehicle

2003 Jeep Grand Cherokee SUV Laredo 4WD 4dr SUV (4.0L 6cyl 4A)


Review

Well, this car was the worst one we ever bought. The brake rotors warped within 8 months of driving it out of the lot, the air conditioning is hot in the summer, but the heating is marginally good in winter. The fan relay went at 38k miles. The fog light on-indicator burned out at 39k miles and one of the power outlets doesn't work. At 33k miles the seatbelt failed to retract. The car floats all over the road. The tilting steering wheel jumps out of its last position when you go over a bump. Do not, whatever you do, by a used Jeep Grand Cherokee. I wouldn't say it's trail rated---I would say it's "fail" rated.


Favorite Features

Heated seats are very hot, stereo system if very good, and front seats are comfortable. Radio Data System is helpful on long trips. The optional trip computer is also a nice attraction on long trips, along with the comfy highway drive. It's all good until you step on the brakes at 70 MPH.


Suggested Improvements

Fix every problem listed in the review, upgrade the engine to more than 230 horsepower; standard. The Kia Amanti has more HP than the Jeep right now. Make fuel economy better as well. If Toyota and Honda can do all these things, why cant CHRYSLER, DODGE, and JEEP?


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Loved it...until it kept stalling on me!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By shay
on

Vehicle

2003 Jeep Grand Cherokee SUV Laredo 4WD 4dr SUV (4.0L 6cyl 4A)


Review

I bought this car and loved it for several months, until the engine started to give me problems. It stalled 3 times - the dealer "fixed" it, but I stalled 2 more times, this time in the middle of traffic. The dealership had my car for two weeks and found nothing wrong with it. Now I have to get another car, even though I've had this for only 10 months. I'm very disappointed - I loved this car, but it is extremely unreliable, and the service i DID NOT receive from the dealership was terrible. All 3 local dealerships are terrible - I will most likely never get another Jeep. The Carfax report I paid for said nothing was wrong with that - I blame that on the dealership i bought it from!


Favorite Features

The entire car - sunroof, hitch, 10 cd changer in back, audio dials on steering wheel, leather, heated seats, comfortable back seat, great audio reception, homelink garage door buttons, superior level of comfort, especially for 8 hour drives.


Suggested Improvements

Terrible service, terrible gas mileage (only 15.5 mpg), and extremely unreliable. Jeep had better do something to improve their reputation!


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