Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display

Average Consumer Rating 225 Total Reviews
Write a review

Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
Poor design on window motor
By JAN HANEY on
Vehicle
2002 Jeep Grand Cherokee Laredo 2WD 4dr SUV (4.0L 6cyl 4A)
Review
Love everything about this SUV except the issue with the window motor. Replaced the window motor on the driver's side at 60,000 miles; back passenger left side at 75,000 miles; sunroof motor went out at 100,000 miles, now the back passenger right side just went out at 130,000 miles. Refuse to have it repaired at $350, so I'm currently looking to trade for a new car. Will not purchased a Jeep because of the window motor issues. With all the complaints about this problem, you would think Jeep would have recalled the cars to correct the problem. In the long run, they are losing a great deal of business by using choosing to look the other way.
Favorite Features
Fun to drive. Love the body style.
Suggested Improvements
Upgrade window motors in new cars so consumers will be satisfied and will be more likely to buy a Jeep again when it is time to purchase a new car. Admit faulty window motors have been used in the past and do a recall.
Recommend (0) (0)
Report it
Comments (0) Post a Comment
Post a Comment

You must be signed in to post a comment.

Register

ADVERTISEMENT
Nearby Inventory Zip Code UPDATE
 
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411